Customer Service Representative
VICTORIA, BC
PART-TIME
JOIN THE CIRCLE
ANIÁN is a Canadian clothing brand specializing in recycled textiles, and we are looking to hire a personable and organized individual to join our office team in a Customer Service role. If you’re passionate about sustainability and enjoy helping others, apply now!
THE OPPORTUNITY AT ANIÁN
As part of our Customer Service team, you’ll play a key role in supporting our community by handling inquiries via phone, email and live chat, resolving order-related issues, and representing the ANIÁN brand with professionalism and care.
REQUIRED EXPERIENCE, SKILLS & ATTRIBUTES:
- Experience with customer service calls and emails is an asset
- Minimum 50 WPM typing speed
- Must be detail-oriented and organized
- Strong written and verbal communication skills
- Positive and empathetic attitude when dealing with customers
- Ability to handle customer concerns and problem-solve independently
- Must be punctual and reliable
- Must be a dependable team player with a flexible and adaptable approach
- Ability to work in a fast-paced office setting with minimal supervision
BENEFITS:
- Growth opportunity
- Company events
- Store discounts
- On site parking
- Flexible Hours
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time, Casual
Pay: From $18.00 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
- Store discount
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Work Location: In person