Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.
We are seeking top-tier talent to join our Corporate Services team and support our construction operations by applying your expertise to various Corporate Services business initiatives. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.
About the role
We are seeking a highly organized and detail-oriented individual to join our team as a Continuous Improvement Coordinator. In this role, you will work closely with process owners and subject matter experts to ensure accurate, accessible and up to date process documentation. Process documentation is key to ensuring efficiency, harmonization and scalability across our business. By clearly outlining workflows, we empower teams to consistently share and retain knowledge, mitigate risk, and continuously improve how we deliver value.
The Continuous Improvement Coordinator will have the opportunity to gain a comprehensive understanding of how the business operates as well as identifying areas where there are opportunities for efficiency and harmonization.
As a Continuous Improvement Coordinator at Graham you will:
- Collaborate with Business Units and Corporate Services to gather information on existing processes and workflows
- Create and maintain process documentation using BPMN standards and tools
- Ensure process maps are clear, consistent, and aligned with organizational standards
- Maintain a centralized repository of process documentation for knowledge management purposes aligned with GMS
- Support process improvement initiatives by identifying documentation gaps and inefficiencies
- Coordination and facilitation of interviews and workshops with stakeholders to validate and refine process models
- Assist in developing templates, guidelines, and best practices for process documentation
- Track and manage updates to process documentation as changes occur
- Collaborate with process owners, business analysts and IT to ensure documented processes align with initiative delivery and system enhancements
- Analyze process documentation to identify redundancies, bottlenecks, and opportunities for harmonization
- Provide training and onboarding support for new employees on process documentation tools and standards
Qualifications
- Strong written and verbal communication skills
- Excellent attention to detail and organizational skills
- Ability to work independently and manage multiple documentation projects simultaneously
- Able to build relationships and collaborate with stakeholders across the organization
- Approaches challenges with critical thinking and a solution-focused attitude
- Comfortable working in a dynamic environment with shifting priorities
- Takes initiative to identify and address documentation needs without waiting for direction
- Active listening to accurately capture process details while leading interviews and workshops
- Effectively prioritizes tasks and meets deadlines in a fast-paced setting
- Contributes positively to team culture and supports shared goals
- Proficiency in BPMN and process modeling tools (e.g., Visio, Prime BPM, Signavio)
- Experience in the construction industry would be considered an asset
Education And Experience
- Open to candidates with educational backgrounds in Engineering, Finance, Human Resources, or Supply Chain Management, especially those with a strong interest in process improvement and documentation
- Minimum of 2 years of related work experience
#LI-Hybrid
If this sounds like you, then Graham may be the right fit. Apply today.
Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.
No unsolicited resumes or phone inquiries from agencies, thank you.
As Graham's trusted recruitment partner, Jardeg aids in the hiring of skilled professionals who play a crucial role in the success of Graham's Buildings, Industrial, Infrastructure, Water, Development, Maintenance and Turnaround projects across Canada.