Claims and Risk Specialist
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.
Posting ID: 4469
Department: Corporate Services
Division: Legal Services
Pay Range: $85,723 - $107,145
Job Type: Contract > 1 Year
Contract Duration: Up to 12 months
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT
Posting Date: August 20, 2025
Application Deadline: Septmber 3, 2025
Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.
If this position becomes eligible to be filled permanently, the successful candidate from this competition may be appointed to the role.
If you’re enthusiastic about the opportunity to work with Halton Region but don’t meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We’re always on the lookout for exceptional talent to join our team!
Job Summary
Reporting to the Manager, Risk and Insurance Services, the Claims and Risk Specialist will primarily be responsible for managing first party property damage claims and pursuing financial recoveries, where applicable. The role also includes managing third party liability claims.
Duties & Responsibilities
- Manage and direct the processing of first party property damage claims including assessment, documentation, and resolution.
- Identify, pursue and track financial recoveries from insurers, contractors, and third parties.
- Review, evaluate and direct the processing of all third party liability claims made against the Region and Halton Community Housing Corporation ("HCHC") including assigning and directing external adjusters and legal counsel as required.
- Refer claims to insurers in accordance with established practices and work directly with insurer claims representatives.
- Attend settlement conferences, discoveries, mediations, pre-trial or trial, as required.
- Approve payments and settlements within established authority and deductible.
- After an incident or claim, meet with department representatives to review information and documentation, and recommend practical solutions to prevent recurrence.
- Analyze claims trend reports for loss forecasting purposes; recommend strategies for claims and risk management.
- Perform other duties as assigned.
Skills & Qualifications
- Completion of post-secondary education and a minimum of three (3) years of progressive experience in claims, insurance and/or risk management, preferably in a municipal environment.
- Working knowledge of various statutes including the: Insurance Act, Occupier’s Liability Act, Negligence Act, Municipal Act, and any other statutes related to the job function.
- Proficiency with MS Office.
- Ability to maintain confidentiality and discretion when dealing with sensitive information.
- High level of accuracy and organizational skills.
- An equivalent combination of education and experience will be considered.
- Chartered Insurance Professional (CIP) and/or Canadian Risk Management (CRM) certification.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.