Who We Are
Chick-fil-A is a locally owned and operated quick service restaurant, widely recognized for its original chicken sandwich and genuine hospitality. Our goal is to create a positive and safe working environment, where you will be able to learn practical hospitality skills and explore career opportunities. We talk about it often, we're not only in the chicken business, but we are in the people business as well. As part of our team, you will be surrounded by caring leadership who seek to intentionally develop your talents and present opportunities for you to grow as a professional, a leader, and skilled individual.
Position Overview
We are currently hiring a Full-time Back of House (BOH) Team Member to join our kitchen team. In this role, you will be responsible for preparing high-quality food with efficiency and care, maintaining food safety standards, and contributing to a clean, well-organized kitchen environment. BOH Team Members are essential to delivering the quality and excellence our guests expect. This role reports to the BOH Team Leader or Shift Supervisor on duty.
What You’ll Do
- Prepare, cook, assemble, and package hot, cold, and raw food items with efficiency and attention to detail
- Follow all food safety and kitchen cleanliness procedures, including Chick-fil-A’s procedures and sanitation protocols
- Ensure proper handling, storage, labeling, and rotation of ingredients
- Use kitchen equipment safely and report any concerns or maintenance needs promptly
- Support daily opening and closing procedures according to Chick-fil-A guidelines
- Communicate effectively with team members and leaders to ensure smooth kitchen operations
- Support fellow BOH team members during busy periods
- Manage personal availability and scheduling, and arrive prepared and on time for each shift
- Foster a positive work environment by promoting the Chick-fil-A Heartland core values of “Here to Serve”, Ownership, Care, and Trust
Note: Team member responsibilities are not limited to the ones listed above and from time to time may be required to perform additional duties to support business demands.
Work Hours
- Operating Hours: 9:30 am – 11:00 pm, Monday to Saturday
- Closed Sundays
Why Join Chick-fil-A Heartland?
- Flexible Scheduling – We’ll do our best to accommodate personal and family commitments
- Closed Sundays – Enjoy guaranteed time off every Sunday
- Work with the Operator – The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in their employees, teaching them important business skills for the future.
- Competitive Pay – With transparent performance-based raise opportunities
- Complimentary Meals – Enjoy a free meal during every shift
- Professional Development – Leadership training, mentorship, and career advancement opportunities
- Scholarships – Apply for up to $25,000/year in education support
Equal Opportunity & Accessibility
Chick-fil-A Heartland is an equal opportunity employer.
We are committed to providing a work environment free from discrimination and in compliance with all Ontario Employment Standards. If you require accommodation during the hiring process, please don’t hesitate to reach out. We strive to offer an inclusive and accessible candidate experience and will make arrangements as needed. Kindly reach out to discuss any accommodations or assistance you may require.
REQUIREMENTS
- Minimum 1 year of experience in a quick-service kitchen or food preparation role (preferred)
- Must be legally eligible to work in Canada
- Valid Food Handler Certificate (required)
- Ability to lift up to 20 kg (44 lbs) and stand for extended periods
- Comfortable working in hot, fast-paced, and high-pressure environments
- Basic reading, writing, and math skills
- Strong attention to detail and ability to respond quickly to order changes
- Team-oriented with strong communication and reliability
- Availability to work flexible hours, including evenings and Saturdays
In 1946, S. Truett Cathy, founder and Chairman of Chick-fil-A, Inc., started a single restaurant called “The Dwarf House” in the Atlanta suburb of Hapeville, Georgia. The Chick-fil-A trademark was patented in 1964, and the first Chick-fil-A restaurant was opened inside the Greenbriar Shopping Center in Atlanta, Georgia in 1967 (this was the beginning of the modern-day food court which is found in almost every mall today). Two more locations opened in 1969, and the growth has continued since that time. As a result of Truett’s innovation and personal commitment to both guests and Team Members, Chick-fil-A has grown into one of the largest family-owned and privately held restaurant chains in the United States and is continuing that growth into Canada. Chick-fil-A restaurants serve millions of guests every year, in more than 3,000 locations in the United States, Puerto Rico, Canada and UK. You can find additional information about Chick-fil-A’s corporate history at <www.chick-fil-a.ca>.
Chick-fil-A Heartland is an independently owned and operated quick service restaurant looking for incredible team members who have the heart to make a difference in the lives of our guests. We sell amazing and delicious products and have a desire to make a difference in the lives we come in contact with. Team Members work in a culture that encourages growth, care, offers opportunity, provides support & empowers innovation. Join a culture of positive influence & stewardship that values integrity, hospitality and professionalism!
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.