Fig is a new Fintech start-up revolutionizing the lending industry in Canada. Named Consumer Lender of the Year in 2024, after being in the market for just over a year, Fig is dedicated to simplifying the borrowing process to make it more efficient and accessible for Canadians.
Supported by the reputable Fairstone Bank, Fig is in a unique position to blend the benefits of extensive lending experience with the agility of a start-up. This combination allows the company to effectively meet the credit needs of Canadians from various financial backgrounds.
The Role
We are seeking a strategic, hands-on Associate Director / Director of Product to lead Fig’s product strategy, execution, and team development. Reporting to the Head of Product, this senior leadership role will play a critical part in shaping the company’s overall direction and long-term success. You will work closely with executives and cross-functional partners to ensure our lending infrastructure, customer-facing products, and strategic partnerships scale effectively, efficiently, and sustainably.
You will lead high-impact, cross-functional initiatives and be directly accountable for delivering measurable outcomes aligned with Fig’s business goals. This is an exciting opportunity to drive meaningful change at a fast-growing, mission-driven fintech company.
What you’ll do
- Product Leadership
- Own and evolve the vision, strategy, and roadmap for Fig’s core lending infrastructure, including loan origination flows, Loan Origination System (LOS), auxiliary products, and future product lines.
- Manage a Product Manager, providing coaching, mentorship, and professional development.
- Ensure strong alignment between product initiatives and Fig’s strategic priorities.
- Execution & Delivery
- Translate business objectives into clear, actionable product plans with well-defined outcomes.
- Drive disciplined product execution, ensuring a balance between short-term delivery and long-term scalability.
- Build and scale product development processes that foster speed, quality, and cross-functional collaboration.
- Stakeholder & Partner Engagement
- Collaborate closely with Engineering, Design, Credit, Fraud, CX, Partnerships, Marketing, Compliance, and external partners to deliver impactful solutions.
- Build relationships with key external partners and vendors to identify new opportunities and improve integrations.
- Data-Driven Decision Making
- Set and track product success metrics; proactively identify opportunities for improvement.
- Use quantitative and qualitative insights to guide prioritization and optimize performance.
What you bring
- Experience: 7+ years in product management, with at least 3 years in a senior leadership role managing other PMs.
- Proven track record in scaling products in fintech, lending, or highly regulated industries.
- Strong background working closely with engineering and design in an agile environment.
- Demonstrated ability to take products from concept to launch to scale.
- Exceptional communication and stakeholder management skills, with the ability to influence at all levels.
- Entrepreneurial mindset with comfort navigating ambiguity and balancing multiple priorities.
- High degree of customer empathy and passion for solving meaningful problems.
- Experience with loan origination/loan management systems is a plus.
Why Fig?
- Unique opportunity to join a company in its scaling phase and shape the future of lending in Canada.
- Competitive compensation, bonus, and benefits.
- Retirement savings program with employer matching.
- Comprehensive medical, dental, and vision coverage, plus health and wellness spending accounts.
- Generous vacation and parental leave top-up.
- Continuing education stipend for professional development.
We are an equal opportunity employer and are committed to diversity at our company. We do not discriminate on the basis of race, religion, culture, sexual orientation, gender identity and physical ability.
Diversity of backgrounds, perspectives, and experience is fundamental to our business. We believe in fostering an environment where team members of all backgrounds can feel comfortable bringing their whole selves to work every day. We aim to ensure all of our employees work in an environment that makes them feel valued, heard, and supported while they strive towards career pursuits and their personal and professional growth.
We are committed to providing accommodations for all candidates that require them and in all aspects of the recruitment, selection, and/or assessment process. If you are selected to participate in any part of the selection and/or assessment process, please inform us of any accommodation(s) that you may require.