Overview
We're looking for Gems.
The Pendennis Weddings and Events team is driven by excellence. Our work can be stressful, is often chaotic, and it's a lot of fun! If you want to work in a place that will challenge you and require the best from you, we'd love for you to join us. Each of us does anything and everything to serve our guests, from bringing the party to cleaning the toilets. Everyone (including our CEO) has cleaned up vomit, and we are equally proud of our sophisticated event execution as we are of our can-do attitude. If you want to join our team, we promise it'll be fun, lots of work, and an incredible chance to grow and learn.
Regardless of the role you fill on the team, we have some things that make us unique:
1. We expect our team to give us feedback, and we listen. After every event, we expect everyone who worked the event to give us feedback from their perspective. In order to be excellent, we have to listen to those who are there and work to improve.
2. We expect our team to take feedback, often directly, and in the moment. Events aren't about our own egos, but about the client experience. Making sure we are doing our best means recognizing gaps and fixing them as soon as possible.
3. We work really really hard and we love it. No slackers here!
ROLES AND RESPONSIBILITIES
- Email management
- Data Processing/Reports
- Book Events from Tour to Closeout
- Support the client with event planning
- Event Coordinator on event days
- Event support before and after
- Schedule team for events according to seniority and skill set
- Manage staff including hiring, training, coaching, and firing
- Ensure e-mail inbox is no less than 24 hours old, 48 hours on weekends.
- Up-sell for events
- Schedule staff for events
- Work alongside Bar Manager to ensure the bar works smoothly.
- Work with Event Coordinators to ensure all staff and events are maintaining Pendennis standards
- Book vendors for events that require it
- Close out events
- Run Reports
- Provide essential feedback and information to the CEO, Building Manager and Facilities Manager to ensure the building and everything in it is maintained at the Pendennis Standard
- Receive Amazon orders at home and bring them into the Pendennis
- Create and improve systems to ensure smooth running of the events, staffing, training, and any other Pendennis related operations.
Requirements
- Proven experience in an administrative role.
- Proven experience in a leadership role
- Experience running events a plus
- Experience writing professional emails, using Gmail, Excel, Word, and Google Calendars.
- Additional softwares helpful but not necessary include: Canva, Square Up, Square Space, Planning Pod, Eventbrite, Wave, Honeybook.
- Strong customer service skills with the ability to communicate effectively with clients and staff.
- Proficiency in data entry with excellent attention to detail.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Strong organizational skills with the capability to prioritize tasks effectively.
- A proactive attitude towards problem-solving and improving office workflows.
- Must have their own iPhone and Apple laptop and be experienced using both for work
Join our team as an Assistant General Manager where your contributions will be valued, and you will have the opportunity to grow within a supportive work environment. Our core team has big goals and, when reached, bonuses
Job Type: Full-time
Pay: $48,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Flexible schedule
- On-site parking
- Work from home
Application question(s):
- What makes you want to work at the Pendennis?
- What would make you excellent for the role here? We are looking for someone who wants to grow with the company and the position and feels passionate about events, excellence, and attention to detail.
Experience:
- Administrative: 3 years (required)
- Leadership: 1 year (required)
Location:
- Edmonton, AB T5H 3V5 (preferred)
Work Location: In person
Expected start date: 2025-09-02