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Summary: Analyze and evaluates existing and/or proposed systems and devices to process data. Prepares detailed program specifications and coordinates the system's installation with the delivery teams to ensure satisfactory results.
Duties and Responsibilities:
- Formulate and define system scope and objectives for assigned projects.
- Identify issues and propose solutions to prevent reoccurrence.
- Under general supervision, develop and/or modify procedures to solve complex problems related to computer equipment capacity, limitations, and operating time that promote the desired results.
- Program design, coding, testing, debugging, and documentation, as well as quality assurance review.
- Ensure stability, integrity and efficient operation of information systems that support core organizational functions and monitors, maintains, supports and optimizes all application and system components for one or more applications/services.
- Gauge effectiveness and efficiency of existing systems, develop and implement strategies for improving or further leveraging systems/services.
- Under general supervision, propose and create system design models, specifications, diagrams and charts to provide operational requirements perspective to system programming and development teams.
- Assist with server and security audits, operational procedures and recovery processes in accordance with the company's disaster and business continuity strategies.
- Work with executive team members, decision makers and stakeholders to define operational business requirements and systems goals, and to identify and resolve operational issues
- Coordinate and perform in-depth tests, including end-user reviews of operational parameters for new and updated systems/services
- Monitor and test system performance. Prepare and present system performance statistics and reporting.
- Performs other duties as assigned.
Requirements:
Education: Undergraduate Degree
Experience: Three (3) years’ related experience
Skills & Expertise:
- Demonstrates advanced knowledge of principles, concepts, and theories in own discipline, and has extensive knowledge of principles and concepts in other functions.
- Demonstrates advanced business knowledge and analyses the impact of emerging industry trends.
- Able to advise senior management on issues as they pertain to larger organizational issues/business initiatives.
- Experience with Ellucian products strongly desired, specifically Banner and Degreeworks. Experience performing Banner upgrades and provisioning application servers and environments.
- Experience confirguring, matintaining and upgrading web applications and their underlying infrastructure using Apache, IIS, and Tomcat.
- Installing and configuring database clients and drivers.
- Experience supporting other applications including but not limited to:
- Oracle Forms, Oracle Reports applications, Crystal Reports, Hyperion SQR Reporting,
- Groovy/Grails
- GIT source management software
- Ansible scripting for automated deployment.
- EMC Documentum including knowledge of fundamentals and DQL
- Sharepoint
- Wordpress and/or Drupal
- uPrint
- Active directory, shibboleth, CAS (Central Authentication Service) or other authentication methods
- F5 BigIP Load balancer
Knowledge of French and English:
McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.
As one of Montreal's Top Employers, here is what we offer:
- Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
- Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
- Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
- Competitive vacation policy
- Two (2) personal days
- Two (2) floating holidays
- Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
- Paid time off over the December holiday period
- Tuition waiver for regular employees and their dependents
- Up to two (2) days of remote work per week where the position permits
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.
For a definition of our language proficiency levels, please click
here
.
Minimum Education and Experience:
Annual Salary:
Job Profile:
MPEX-IST2F - IT Infrastructure & Operations - Professional 2
Hours per Week:
Supervisor:
Position End Date (If applicable):
Deadline to Apply:
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,
accessibilityrequest.hr@mcgill.ca
.