An Clachan Community Coordinator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

The Community Coordinator is a full-time position with a primary focus on building community and supporting student tenants and their families in Community Housing – more than 475 units with a diverse population of domestic and international people of all ages. The Community Coordinator welcomes new tenants and performs orientation to familiarize students with Community Housing policies, processes, forms, programming, lease agreements, and available resources at Queen's University. They also develop and implement community programming to meet the diverse needs of families and single students, and act as a liaison with both Queen's departments and external community organizations. The Community Coordinator, supervising and supporting the work of the Community Assistants, facilitates learning, development, social activities, and understanding for Community Housing tenants.

Note: Due to nature of the position, hours may be flexible in order to facilitate evening and weekend programming. Incumbent is expected to be available to assist with move-out/move-in as directed.

This position develops and coordinates academic and learning-focused programs and events for students who are living in residence, and are participating in focused programming. This position acts as a point of contact to new students to support them through the initial orientation period in residence, and provides information and interpretation regarding residence policies and procedures. This position also provides recruitment support, as well as feedback, mentorship, and guidance support to Residence Dons.

The schedule for this position requires the incumbent to work evenings and weekends.

Job Description

What you will do

Develops and coordinates academic and learning-focused programs and events for students who are living in residence, and are participating in focused programming.

Acts as a point of contact to new students to support them through the initial orientation period in residence.


Develops and updates marketing materials to create awareness for student programs, and events.


Gathers and analyzes residence experience surveys and/or feedback, and makes recommendations for future programming.


Completes administrative tasks including generating reports, preparing general correspondence, and performing recordkeeping and database input.


Coordinates activities involved with recruiting, hiring, scheduling, training, and evaluating Residence Dons.


Provides ongoing feedback, mentorship, guidance, and support to Residence Dons through bi-weekly team meetings, and other one-to-one interactions.


Provides information and interpretation regarding residence policies and procedures.


Confirms and allocates funds within the programming budget.



• Other duties as required in the support of the department and/or unit.

Required Education

• Four-Year Bachelor Degree or equivalent.

Required Experience

• More than 3 years and up to and including 5 years of experience.
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  Required Licenses and Certifications Vulnerable Sector Screening required.
  
  • 
    
    • Satisfactory Criminal Records Check required.
  
  Consideration may be given to an equivalent combination of education and experience.
  
  Job Knowledge and Requirements
  • • Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
    
    
    • Provide consultation and advice on non-straightforward and/or complex issues.
    
    
    • Interaction with others typically requires interpersonal skills and the ability to understand and influence.
    
    
    • Adapt messages to meet the needs of the intended audience.
    
    
    • Build relationships, trust and credibility.
    
    
    • Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
    
    
    • Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
    
    
    • Participate in project team meetings and develop individual project plans.
    
    
    • Lead procedural or technological change within a unit.
    • Identify new problems and seek information and input to fully understand the cause of problems.
    
    
    • Identify opportunities to improve the effectiveness and efficiency of work processes.
    
    
    • Draw logical conclusions and provides opinions and recommendations.
    
    
    • Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
    
    
    • Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

  • Employment Equity and Accessibility Statement

  • The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

  • The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.