In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers
As a key member of our high-performing Academic Operations team, the Academic Operations Specialist plays a strategic and collaborative role in shaping the future of academic delivery. This position is central to enabling data-informed decision-making and driving operational excellence across Schools.
Reporting to the Director, Academic Operations, and working closely with Associate Deans, this support position acts as a nexus between their assigned portfolio, AQOE’s Academic Operations department, and other centralized departments such as Finance, Space Planning, and Facilities, to help ensure Schools makes effective academic operations decisions around strategic enrolment planning, resource planning, staff planning, space planning, capital resourcing, tuition setting, and budget creation.
Key Responsibilities:
- Analyzing and synthesizing information from a variety of disparate sources of information to generate sustainable and actionable recommendations
- Advising and consulting on strategy development related to portfolio operations
- Leading and preparing resourcing processes
- Collaborating within the work unit to implement principles and strategies for consistency and accountability
- Collaborating with academic program leaders on operational strategies and processes
- Assisting with planning, and implementing strategic enrollment initiatives
- Collaborating with FMD/Space Planning teams, to align capital resourcing
- Contributing to the development and maintenance of academic operations' year-over-year, critical path
- Coordinating with Program Chairs, staff, and administrative functions to create smooth operational workflows.
- Monitoring progress and adjusting operational plans
- Supporting the administrative and resourcing components of program development
- Act as Academic Operations subject matter expert, supporting the development and launch of new academic programs, including market research, feasibility studies, and curriculum planning; and assisting in the preparation of program proposals and capital resourcing requirements to support documentation creation and approval processes.
Knowledge, Skills & Abilities:
- Knowledge of methods, techniques and practices related to development of academic operational/business strategies and processes
- Knowledge of related department policies and procedures
- Knowledge of data analysis methods, techniques and practices; and related skills using tools and software (e.g., Excel, SPSS, Tableau).
- Knowledge of operational and/or project management methods, techniques, and practices
- Good understanding of general office administration procedures
- Organizational skills
- Ability to initiate, develop, and maintain professional relationships
- Well-developed interpersonal, communication, and problem-solving skills
Core Competencies:
- Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Action oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Qualifications:
- Related post-secondary diploma (i.e. Business)
- Minimum 3 years related experience
- Equivalent combinations of education and experience may be considered
Why Join AQOE?
- People-first culture: In AQOE, we believe in putting our people first, supporting professional growth, and fostering an inclusive work environment.
- Collaborative & innovative environment: Be part of a forward-thinking portfolio that values new ideas and continuous improvement.
- Impactful work: Play a crucial role in shaping the student experience and academic operations at NAIT.
If you are an exceptional communicator, a collaborative influencer, and a people-centric professional with a passion for operational excellence, we want to hear from you!
Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).
Remuneration: $71,098.04 - $95,372.94 annually, plus a comprehensive benefits package. (Classification – Advisor/Specialist II).
This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.
Please submit a resume and cover letter to be considered for this opportunity.
About NAIT
We are proud to have been named one of Alberta’s Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.
People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.
NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.
NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at careers@nait.ca.
#LI-SH1 #LI-Hybrid -