We are looking for customer-oriented, motivated individuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks!
- Competitive salary, with overtime available
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
Duties and Responsibilities:
- Respond to phone inquiries from customers and outside sales representatives.
- Establish and maintain strong customer relationships.
- Process new rental contracts daily.
- Manage and update on-site equipment inventory, sharing information with the team.
- Oversee cycle billing, contract filing, equipment exchanges, and weekly open contract reports.
- Collaborate with the service department to address service and repair issues with rental equipment.
- Coordinate with drivers for the timely delivery of construction equipment to job sites.
Qualifications and Requirements:
- At least one year of experience in customer service or the construction industry (experience in construction equipment rental is a plus).
- A self-motivated team player who is customer focused.
- Ability to work efficiently in a fast-paced environment with tight deadlines.
- Comfortable using computers and relevant software.
- Willingness to work overtime and participate in an on-call rotation.
- Strong problem-solving, communication, and interpersonal skills.
- A professional, courteous approach in interactions with customers and colleagues.
- A commitment to excellence and pride in your work.
We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at [email protected].
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