ABOUT US
SOAR Community Services is a long-established health and social service provider in Brantford, Brant County and Haldimand County. We deliver a comprehensive continuum of services across addictions, mental health, housing, justice and employment. We are accredited for our excellence in service provision.
JOB RESPONSIBILITIES
Join our team as a part-time staff member and diversify your skills by being cross trained in multiple roles. Our part-time staff provide support to individuals accessing service within our Withdrawal Management and Treatment Services (WMTS) programs, as well as those who call our 24/7 Crisis Line. Within WMTS, staff are responsible for supporting individuals making changes to their substance use, including both those in active withdrawal and people farther along their recovery journey in our treatment programs. Your role includes monitoring withdrawal symptoms, administering medication as prescribed, facilitating psychoeducational groups, running social or recreational activities, helping clients make safety or support plans for their next steps, and assisting with their transition to ongoing services. When responding to the Crisis Line, you provide supportive listening, coping skills coaching, risk assessments, and safety planning for those who reach out for support.
This is a great opportunity to grow your skills and make a difference!
As part time staff:
- Deliver brief, solution-focused interventions
- Conduct screening of clients prior to withdrawal management admission
- Monitor withdrawal symptoms, administer and document client medications, and alert medical professionals to any issues which impact client’s safe withdrawal
- Support implementation of client safety, support and/or transition plans
- Provide individual or group psychoeducation to enhance client motivation to change and support their recovery
- Confidently redirect client behaviour when required, to ensure a physically and emotionally safe space for all
- Be responsive and compassionate to clients within the program, and those who access the crisis line
- Answer and document all crisis line calls appropriately
- Support safe and effective facility functioning through light cleaning and meal preparation
Hours of work: A variety day, afternoon, and night shifts between 4 and 12 hours in length are available across programs, with most scheduled hours being Friday, Saturday, or Sunday. Part-time staff have some shifts scheduled in advance and are also expected to be available regularly for last-minute call-ins.
Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development
COMPENSATION and BENEFITS
Hourly wage: Hourly wage: Starting at $24.74 per hour plus a $1 per hour shift premium for any overnight or weekend shifts.
The Perks
- A Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for part-time staff and their families
- An Employee Assistance Plan for all staff and their families
- 24 hours of Personal Leave Time per year for part time staff (pro-rated the first year)
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount
REQUIREMENTS and QUALIFICATIONS
- College diploma or certificate in the Human/Social Services field (i.e., Personal Support Worker, Social Service Worker, Human Services Worker, Addiction Worker)
- Minimum of 1-year combined education/experience in substance use, concurrent disorders and/or mental health settings, with residential withdrawal management experience preferred
- Proficient in MS Office and be familiar with databases
- Access to reliable transportation
- Able to manage frequent exposure to vicarious traumatic stress
Start date: As soon as possible
SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.
Only those selected for an interview will be contacted.
Job Types: Part-time, Casual
Pay: From $24.74 per hour
Benefits:
- Casual dress
- Company events
- Employee assistance program
- On-site parking
- Paid time off
- Wellness program
Education:
- DCS / DEC (required)
Experience:
- combined education and/or residential: 1 year (preferred)
Work Location: In person
Application deadline: 2025-07-31
