Vehicle Delivery Specialist

Join the ride!

Position: Vehicle Delivery Specialist
Dealership: Hyatt Infiniti
Location: Calgary, AB
Classification: Full time, Immediate Vacancy

Hyatt Infiniti is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

A Delivery Specialist at a dealership is responsible for managing the delivery process of vehicles to customers. Their role includes explaining vehicle features, ensuring that customers understand how to use their new cars, and providing a thorough orientation to the vehicle. They also handle paperwork, address customer inquiries, and ensure a smooth handover experience. Additionally, they may assist with vehicle inspections, manage inventory, and collaborate with sales teams to enhance the customer experience during the delivery process. The role requires excellent communication skills and knowledge of the vehicles being sold.

What drives your day-to-day?

• Print and follow-up on PDIs (pre-delivery inspections)
• Notify the F&I and sales consultant of any delay in delivery
• Ensure at least 48 hours prior to delivery that the 2 vehicle keys are available
• Inform the sales advisor of any anomaly on the vehicle before delivery
• Install the license plate and ensure the vehicle is clean
• Ensure summer/winter mats and winter tires if applicable, are inside the car
• Ensure that FNI products are installed on the vehicle (i.e. Tints, Protex, Tag, etc.)
• Make sure the gas tank is at least half full
• Sign documents with the client and collect any unpaid invoices and relevant documents
• Explain in detail the FNI products purchased and coverage
• Explain the benefits of unpurchased products
• Complete the electronic form for each delivery
• Have the file checked by an F&I and activate the plate before the customer leaves the dealership
• Stocking cars
• Other related tasks as directed

What are the must-haves…

• Passion for cars and ability to learn the product in detail
• Experience in the automotive industry
• This position requires regular interactions with customers

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time AutoCanada employees
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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