Position: Trustee Case Manager
Service Location: SMHTO East Hub Day Program, Coxwell and Danforth
Salary: $52,032-$60,150
Schedule: Full-time, M-F, with one Saturday shift every 1-2 months
Position Description: The Trustee Case Manager works as part of a multi-disciplinary team in our out-patient Day Program with a set of responsibilities that includes providing case management and trustee supports to an identified case load of clients, as well as shared operation of the Day Program, supporting service users with intakes for Day Program and Hub services, access to food and other basic needs, and group programming.
The SMHTO Day Program is part of The East Toronto HART Hub, which provides evidence-based healthcare, treatments, social services, and housing support for individuals struggling with drug use, mental health, housing and other related issues. The Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael's Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.
The key responsibilities of this position include:
- being the case manager with primary responsibility for an identified case load of clients with substance use, as well as concurrent disorders, housing and other challenges;
- As part of the case management, the Trustee Case Manager will support clients with managing their funds, including by working with social assistance providers to have their income payments come to St. Michael’s Homes at the client’s request, developing a budget with each individual, supporting clients to access their funds on a daily basis, and ordering cheques as part of this process;
- Work with our administrative and finance departments to support the client to utilize their resources as they choose;
- Work with clients who voluntarily join the program through the onboarding process;
- working as part of the Day Program team, including creating a welcoming space for service users, providing intake for new Hub service users, assisting with basic needs access, informal assessment, and brief interventions. All members of the Day Program team, will spend some time in the day program common space working with clients;
- working with clients to develop, modify and implement individual Care Plans;
- conducting formal assessments in the areas of mental health, substance use and other health issues;
- facilitating group activities, including SMART Recovery and mental health-focused therapeutic groups;
- implementing the STOP NRT Program for interested service users;
- assisting service users to access the needed range of services within and beyond the Hub partnership;
- working with our partner medical and other providers to ensure continuity of care;
- managing client records and completing data entry in our EMHWare client management system.
Qualifications
- University Degree in Social Work (BSW) or equivalent education and related work experience.
- Eligibility for membership or membership in good standing of a regulated health profession.
- Demonstrated experience in screening and assessment, supportive counseling, case management and brief intervention.
- Demonstrated experience in motivational interviewing.
- Demonstrated experience with group development, facilitation and evaluation.
- Additional training in screening, assessment and treatment related to concurrent disorder and trauma an asset.
- Proficiency and ability to work in both French and English is an asset.
- Ability to work in a language in addition to English is an asset.
It is a requirement of employment to be fully vaccinated against the Novel Coronavirus (COVID-19) prior to commencing your position.
St. Michael’s Homes is an equal opportunity employer committed to diversity and inclusion and are pleased to consider all qualified applicants for employment. Accommodations are available on request for candidates throughout the recruitment process.
St. Michael’s Homes thanks all applicants for their interest, however only those candidates chosen for an interview will be contacted.
