Autoport Limited is looking for a Traffic and Customer Service Administrator at its facility located in Eastern Passage!
In this role, you will play a key part in supporting operational efficiency by entering invoices for payment, coordinating the pickup of heavy equipment and private vehicles, and ensuring that appropriate charges are applied and payments are received. You will also provide valuable backup support for customer service, assist with coding tasks, and help process warranty claims, contributing to a collaborative and dynamic work environment.
Major Responsibilities and Duties
- Enters invoices in SAP.
- Investigates statements received from vendors to ensure accuracy.
- Enters warranty claim information using the external system.
- Release VINs as per customer specifications.
- Add or complete holds on units as per customer specifications.
- Utilize external customs systems for reporting.
- Schedule appointments for vehicle pickup.
- Complete billing for heavy equipment and private vehicles.
Qualifications and Requirements
- Proficiency working with Microsoft Office as well as web-based applications is required.
- Excellent communication skills both verbal and written.
- Exceptional interpersonal skills – ability to build, cultivate and maintain relationships.
- Proficiency with speaking and writing in French is considered an asset.
- Ability to organize, prioritize and schedule work.
- Grade 12 with posted secondary education in a related field.
- Previous experience with SAP is an asset.
Benefits
- Paid time off
- Excellent Health and Dental coverage
- Company pension plan
About AutoportChances are, we handled the car you drive today. As a transportation leader in the automotive industry, Autoport handles more than 2 million import and domestic vehicles annually. We are well positioned to offer seamless access to key ports and global trade. Since our opening in 1971, we have established the solutions, the experience, and the expertise required to safely transport vehicles to the valued customer. Imagine driving onto a multi-level railcar and the precision it requires. As people drive vehicles throughout North America, we are the ones who ensure that cars are well secured and arrive to the dealership damage-free.
To learn more about us, check out our Facebook page at: www.facebook.com/AutoportLimited
Autoport Limited is an equal opportunity employer who values diversity and inclusion, and we encourage applications from candidates of all backgrounds, communities, and industries. Autoport Limited welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Autoport Limited’s Accommodation Policy is available on request, including in accessible formats.
We thank all candidates for their interest, however, only those selected for interviews will be contacted.
Please monitor your email on a regular basis, as communication is primarily made through e-mail.
