Responsibilities:
Know and understand the operations of the Paciolan ticketing system
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.)
Know and understand seating charts and configurations of the Tribute Communities Centre
Perform transactions for all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change
Communicate and satisfy patrons with world class customer service
Operate phone and address call in patrons’ requests for information
Reconcile all monies received from ticket sales
Maintain confidentiality
Additional duties may be assigned by Ticketing Director and Ticketing Managers
Experience:
Smart Serve Certification
Ability to multitask in a fast‐paced environment
Familiarity with Windows based computers
Possess excellent customer service skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skills in the English language
Proven ability to work well with all levels of management
Strong analytical and problem‐solving skills
We offer competitive pay and a supportive work environment. If you enjoy working with people, have excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays based on event schedules.
To apply, please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Part-time
Pay: From $17.20 per hour
Benefits:
- Flexible schedule
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Application question(s):
- Customer service experience?
Experience:
- Cash handling: 1 year (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
Expected start date: 2025-09-09
