Technology Change Manager (International Banking)
Technology Change Manager (International Banking)
Requisition ID: 86213
Join the Global Community of Scotiabankers to help customers become better off.
The Global Technology Solutions (GTS) - Service Support’s Enterprise Change Management team is mandated toensure that Information Technology changes are effectively planned, tested, scheduled, implemented, and verified to reduce the risk of incidents and provide service delivery stability with appropriate risk mitigation controls in place.
Reporting to the Enterprise Change Manager, you are a part of a team that ensures the Enterprise Change Management policies and processes are adhered to for all IT change records. This will include alignment with the organizational Enterprise Delivery Framework by interlocking closely with the many technology users to provide effective change governance in a time sensitive fast paced environment requiring proactive thought leadership diligence to prioritize and complete tasks effectively and independently.
Is this role right for you?
You will apply a structured methodology and lead change management activities within your change portfolio.
You’re able to apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
You support the design, development, delivery and management of communications.
You will assess change impact; plus conduct impact analyses, assess change readiness and identify key stakeholders.
You will provide input, document requirements and support the design and delivery of training programs.
You are able to define and measure success metrics and monitor change progress.
Do you have the skills that will enable you to succeed in this role?
You have at least 5 years of hands-on technical working experience with providing change management for systems & networks in a large, enterprise service delivery Operations environment.
You possess excellent (verbal/written) skills in order to connect with both technical or business functional stakeholders. The same in Spanish would be an asset.
You have at least 3 years of hands-on technical working experience with change management via the use of the ServiceNow change management module; or with another industry recognized tool for change management (e.g., Maximo or IBM ISM).
You have demonstrated excellent customer service skills.
You possess excellent knowledge on the use of MS Excel to create/maintain pivot tables & macros; plus, perform data analysis. You can also create presentations on MS Powerpoint & incorporate the use of graphics & charts.
You possess the abilities to independently manage multiple assignments, understand priorities and meet strict deadlines proactively.
You have at least 2 years of technical working knowledge in each of the following: Storage Technologies (SAN, NAS); Active Directory (AD); Domain Name Servers (DNS); Local Area Networks (LAN); Cloud Technologies (e.g., IaaS, SaaS, PaaS); z/OS Mainframe.
You have completed a post-secondary education; plus completion of an ITIL Foundation certification (versions 2 and/or 3 and/or 4) is an asset.
What's in it for you?
You will be on the leading edge in one of the top 5 chartered banks in Canada in a unique role as part of the bank’s digital transformation strategy implementation where people, process and tools come together in a streamlined way to provide service delivery excellence to its customers which include Scotiabank employees.
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
Our primary office in Scarborough is freshly renovated with a design focus on enabling collaboration through both environment and technology. Onsite cafeteria plus complimentary hot beverage stations in the workplace.
Minutes by TTC bus from Warden subway station on Line 2. Free employee shuttle service connecting the IT campus with nearby GO stations. 2022 opening of the Eglinton Crosstown Light Rail Transit. Birchmount is a stop on this route.
Minutes from the 401 & DVP. Free onsite & offsite employee parking with charging stations for electric vehicles onsite.
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
We foster an environment of innovation and continuous learning.
We care about our people, allowing them to design how they work to deliver amazing results.
We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
Location(s): Canada : Ontario : Scarborough
As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here at https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
DishwasherThe Canadian BrewhouseSaskatoon, SKFull-time, Part-timeWelcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We are proud of being the only Canadian-themed7 minute agoShareSaskatoon, SK
Store Warehouse Associate - Alliston (Young Street)Canadian TireAlliston, ONPart-timeAre you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a7 minute agoShareAlliston, ON
Finance & Reporting Specialist - WarsawBuroHappold EngineeringFinance & Reporting Specialist - WarsawWe currently have an opportunity for a Finance & Reporting Specialist in our Warsaw office. In this role you will work8 minute agoShareWarsaw, Ontario
TeleNurse - Healthlink BC 811, BurnabyAgencyTeleNurse - HealthLink BC 811, Burnaby Casual “Empowering others to make informed healthcare decisions one call at a time” Registered Nurses employed under8 minute agoShareBurnaby, British Columbia
MECHANIC/OPERATORThe Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities,9 minute agoShareWasaga Beach, Ontario