Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
Under the directions of the Emergency Shelter Manager, Shelter Workers are responsible for intake / discharge communication, observations, and monitoring of clients. Shelter Workers are also responsible for other routine duties of the shelter as explained under the “Basic Functions / Responsibilities” section given in this job posting.
- This is a weekend overnight shift position. Saturday and Sunday 12:00 am-8:30 am.
Accountabilities:
Responsibility
- Perform client intake and discharge functions as necessary during shift.
- Utilizes knowledge of issues, if applicable to the work setting, pertaining to women with children, domestic violence/abuse, mental health, addictions and homelessness to act as a client advocate, and provide emotional support.
- Acts as a positive role model.
- Maintains awareness of any problems (medical, behavioural or other) experienced by clients. Reports pertinent information to supervisor.
- Ensures client supervision and safety and complies with relevant Belkin House Policies and Procedures.
- Maintains appropriate records and statistics, ensures that all required documentation is correct and complete.
- Ensures that the log book is kept up to date and that all incidents are recorded according to Policy and Procedure.
- Provide in-reach services to client s (connecting with, taking an active interest in, supporting and encouraging clients), and liaising with outside agencies and shelters, and with Belkin House PDP Worker or Counsellor/Chaplains as may be necessary
- Store and pack personal items left behind by residents.
- Educates residents on Belkin House Policies and Procedures.
- Attends and participates in meetings as required.
- Other related duties as assigned.
Reporting
- Reports directly to the Shelter Manager
CRITICAL RELATIONSHIP MANAGEMENT
Manage relationships with clients, partner agencies and the Belkin Community as a whole.
Governance Boards and Councils: None
Internal:
- N/A
External:
- N/A
MANAGERIAL/Technical Leadership RESPONSIBILITY:
- Reports directly to: Program Manager.
- Direct reports for this position: There is no direct report for this position
FINANCIAL AND MATERIALS MANAGEMENT:
- N/A
WORKING CONDITIONS:
- This position is required to work in a stressful environment often dealing with clients in crisis situations brought about by diverse problems including addictions and mental health issues. The ability to function independently and frequently under pressure, while managing multiple concurrent tasks including emergency situations, is an on-going expectation of this position.
- Enter any travel requirements for this position: There are no travel requirements for this position.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
education and experience Qualifications:
Education, Qualifications and Certifications:
- Mature individual, who is committed to the mission of Belkin House
- Completion of Grade 12 or the equivalent education, training and experience is typically required for this position.
- Possesses valid First Aid/CPR certificate or obtains as condition of employment prior to end of probationary period. Other training requirements set by BC Housing should be included i.e. Food Safe
- Demonstrated effective interpersonal and teamwork skills.
- Demonstrated ability to communicate effectively both orally and in writing.
- Demonstrated knowledge of other social service agencies and their services.
- Demonstrated ability to work independently and with a minimum of supervision.
- Must be able to obtain Correction Service Canada clearance and clearance from The Salvation Army’s Child Abuse Registry as condition of employment prior to end of the probationary period.
Experience and Skilled Knowledge Requirements
At least Six months’ previous experience in issues including domestic violence/abuse, substance abuse, mental health, and homelessness issues, in a residential environment is an asset.
Skills and Capabilities (examples provided below):
- Attention to detail, problem solving and analytical skills.
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Compensation:
The target hiring range for this position is $25.10 to $25.35 with a maximum of $25.60.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
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