Join Volkswagen Chatham as a Service Advisor!
At Volkswagen Chatham, we take pride in delivering exceptional customer service and creating an outstanding experience for every customer. If you're passionate about providing high-quality service and representing a trusted brand, we'd love to hear from you!
Key Responsibilities:
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Greet and assist customers in person, over the phone, and via email.
Schedule appointments, open Repair Orders, prepare estimates and invoices.
Maintain clear communication with customers regarding the status of their vehicles.
Provide technicians with accurate and detailed information for diagnosis.
Present repair estimates and inform customers of necessary maintenance services.
Ensure all customers receive excellent service and value.
Skills & Requirements:
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Strong communication skills (phone, email, and in-person).
Active listening abilities and a customer-first attitude.
Ability to present ideas clearly and effectively.
Comfortable working in a fast-paced, dynamic team environment.
Detail-oriented with the ability to multitask and meet deadlines.
Positive attitude and professional demeanor.
Strong organizational and analytical skills.
Experience with data entry and Microsoft Office.
Qualifications:
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High School diploma or equivalent.
1+ year of Service Advisor experience preferred.
Valid Ontario driver's license with a clean record.
Proficiency with Microsoft Outlook, Windows, and internet navigation.
What We Offer:
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Competitive pay plan with excellent earning potential.
Opportunities to work with skilled technicians and grow within the company.
Career advancement with 7 locations across Ontario.
Supportive leadership team committed to your success.
Achievable bonus structure.
Group benefits including Health/Dental/Life/LTD Insurance.
Group RRSP matching program.
If you're ready to be part of a team that values excellence and customer care, apply today to join Volkswagen Chatham!
Leavens Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter (or email).
We appreciate all who apply. However only those we will interview will be contacted.
