We are currently seeking a motivated Service Advisor for our busy dealership.
Responsibilities
- Scheduling all internal service work
- Writing internal work orders
- Direct and dispatch technicians and or detailer’s ROs
- Maintain service and detail timelines
- Assisting customers with their service needs and information
- Identifying the necessary services based on the customer’s needs, and booking service appointments
- Answering phones and emails, including selling services over the telephone or in-person
- Using the DMS system (PBS Systems) for scheduling, recording, and history
- Assisting the warranty clerk
Qualifications
- Customer service experience is a must; however, experience in the automotive industry is not necessary
- Team player with a good work ethic and drive
- Excellent verbal and written communication skills
- Superb multi-tasker
- Excellent computer and typing skills
- Sales experience an asset
Job Types: Full-time, Permanent
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 10 hour shift
- Monday to Friday
Work Location: In person
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