Role Summary
Reporting to the Manager, Culinary Services/Executive Chef, or designate, the Server/Host key role is to provide a relaxed and enjoyable dining experience for our residents, providing exemplary customer service in the dining room. You will be responsible for greeting the residents at the front and directing them to their seats of choice; removing and storing walkers, pouring beverages and bussing, and setting tables. The Server/Host will also take care of the organizing and delivery of room service, and help in the organizing & overall cleanliness of the dining room & serving area.
Key Responsibilities
- Responsible for ensuring the Room Service cart is ready, and delivered in a prompt professional manner.
- Greet residents at the entrance smiling and cheerfully assist them to their desired table. Remove walkers for safety and keep track of where it is placed. Return to the resident when they are ready to leave the dining room.
- Pour beverages, and run food from the kitchen when available.
- Bus and clean/sanitize tables in all sections.
- Set tables meticulously and communicate to the appropriate server when residents are seated in their section.
- Serve parties (guests) in the private dining room when it is booked, responsible for all their requests, beverages, food, etc.
- Assist sections with cleaning & closing duties as needed, including but not limited to sweeping & mopping floors, dusting, washing tables & chairs, putting away clean dishes, cutlery and glassware.
- Maintain a positive attitude that promotes teamwork & strong communication in the dining room.
- Perform all other duties as assigned by the Executive Chef & Sous Chef.
- Level 1 Food Safe is required
- Serving it Right is required
- Minimum 1 year serving experience
- Must be eligible to work in Canada
- Passion for helping seniors & providing excellent service
- Strong communication & interpersonal skills, both written and oral
- Ability to multitask in a fast paced environment
- Must demonstrate a positive and team-oriented attitude
- Must work well within a team environment
- Must be able to work with minimal supervision & have strong initiative
- Must be able to lift 50 lbs
- Must be able to safely & efficiently operate all equipment associated with the duties required for the position
- Competitive Extended Medical & Dental Benefits
- Team Building Events throughout the year
- Bria Summer Family BBQ & Bria Holiday Party
- Club 16 / She’s Fit Gym Corporate Discount Rate
- PNE / Playland Company Discount Code
- Sun Run & BMO Marathon Company sponsored
- Perkopolis
- Free Onsite annual Flu-Shot
Our mission is to work together to create safe and vibrant communities where choices are valued, and seniors live active and purposeful lives. This mission also applies to our work in the larger community, where we seek to encourage, educate and enhance the lives of seniors who call Metro Vancouver home. If you love interacting with and getting to know seniors, have exemplary customer service skills and really want to make a difference in the lives of our residents, we want to hear from you. Please submit your resume and a cover letter outlining how your education and experience has prepared you for this position.
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