Description
JOB SUMMARY:Reporting to the Director, Clinical Informatics, the Senior Business Analyst will analyze and inform business requirements and the features and functions of software and hardware, specifically focusing on the regional development and maintenance of Clinical Application systems, including but not limited to Vocera, Capacity Workflow System (CWS), and Real Time Asset Tracking (RTLS) system. The Senior Business Analyst provides technical leadership, project management and support for all phases of assigned clinical systems development and implementation projects, including hands-on application support. May provide leadership, guidance and support to designated project staff.
This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.QUALIFICATIONS:Qualifications:Graduation from a recognized degree in Computer Science, Health Informatics or Engineering with five to seven (5 to 7) years of recent, related experience in healthcare, or an equivalent combination of education, training and experience.ROLE SPECIFIC EXPERTISE:• Advanced knowledge and extensive experience in troubleshooting software and hardware issues, with a strong emphasis on critical thinking and problem solving. • General knowledge of current health care systems, issues and trends.• Ability to exercise sound judgment, critical thinking and effective decision-making.• Ability to analyze and problem-solve complex issues towards effective solutions.• Ability to synthesize large amounts of data and summarize/share findings using a data storytelling approach.• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.• Ability to communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills.• Effective project management skills to define deliverables and develop project plans.• Effective facilitation and negotiation skills.• Willingness to mentor other staff and share learnings.• Ability to respond to changing priorities and unforeseen circumstances.• Ability to organize, prioritize and balance work.• Ability to operate related equipment, including computer software applications.• Physical ability to perform the duties of the position.SHARED VALUES:You care for everyone:• You are compassionate, empathetic, and sensitive to the needs of others.• You are respectful, treating people as equals, and valuing others’ perspectives and differences.• You are appreciative of others’ efforts and give them praise when it’s due.You are always learning:• You are open minded, always receptive to different perspectives and ways of doing things.• You are curious and ask questions to find a deeper understanding.• You share your expertise and mentor others by sharing your knowledge and experience.You strive for better results:• You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.• You are a solution finder, empowered to solve the challenges we face in healthcare.• You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
Details
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.
