Position: Sales Associate
Hours: Full-Time (40 hours per week), weekends required
Compensation: $18.00-$21.00 (per hour) depending on experience plus bonuses
About Cyclone Taylor Sports:
Cyclone Taylor Source for Sports (CTS) is Canada’s most established hockey equipment retailer opening our doors in Vancouver over 64 years ago, in 1957.
Fred “Cyclone” Taylor was one of hockey’s first superstars. In 1908, Lord Grey, the Governor General of Canada was so impressed with Fred’s skating ability he likened him to a ‘cyclone’ – the name stuck for the remainder of Fred’s hockey career. Cyclone Taylor played in four Stanley Cup Championships, one of which includes a win in 1915 with the Vancouver Millionaires.
CTS has four physical retail locations in the lower mainland (Vancouver, Richmond, Coquitlam, and Surrey), as well as a large eCommerce website that ships hockey and lacrosse equipment to all corners of the globe. Knowledgeable staff and exceptional customer service, combined with a huge selection of products offered at the guaranteed lowest prices, have allowed CTS to become one of the largest and most respected hockey retailers in Western Canada.
About the position:
The Sales Asscociate is responsible for helping with the day-to-day operations of the CTS Richmond retail location. The Sales Associate provides a memorable and exciting shopping experience for customers of all ages, and services a large customer base seeking regular skate sharpening and hockey equipment.
Qualifications & Requirements:
Education & Experience:
- Hockey background required (player, coach, fan)
- At minimum, completion of secondary school
- Or an equivalent combination of education and experience
Skills:
- Knowledge and passion for ice hockey and/or lacrosse is an asset
- Experience and/or knowledge with skate sharpening is an asset
- Familiarity with point-of-sale system operations
- Basic computer skills (e.g., Email, Microsoft Word, and Excel)
- Ability to problem solve
- Excellent customer service
- Organized
Responsibilities:
- Provides excellent customer service in person and over the phone, including identifying appropriate customer needs
- Assist in skate sharpening for a large customer base
- Assists customers in Hockey equipment fitting
- Stocking and merchandising of inventory
- Shipping and Receiving
- Cash Handling
- Supports with team sales initiatives
- Other duties as required
CTS offers a competitive compensation package as well as staff discounts on hockey and/or lacrosse equipment.
Job Type: Full-time
Pay: $17.85-$20.00 per hour
Expected hours: 37.5 – 40 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Experience:
- Hockey playing and/or coaching: 1 year (required)
Language:
- English (required)
Work Location: In person
