Overview
Join our retail store and taproom sales team! We are looking for someone who is passionate about craft beer and eager to bring that enthusiasm to our team and customers. Brewery team culture and providing our customers with an exceptional experience are key values for us. If this sounds like an exciting opportunity for you, we'd love meet you!.
Duties and Responsibilities
- Greet and serve customers with interest and enthusiasm for the Brewery and our beer.
- Clear and accurate communication of the Brewery’s beer styles and brewing process.
- Complete opening and closing procedures of the retail space.
- Ensure accurate and efficient use of Point of Sale (SQUARE).
- Keep retail store/taproom fully stocked with beer and merchandise.
- Ensure retail store, fridges, cold room, tasting bar and overflow merchandise storage area is maintained in a tidy manner.
- Serve beer to tap room customers.
- Replace taproom kegs as necessary.
- Clean taproom keg lines weekly.
- Carry out required record keeping as it relates to inside sales.
- Serve and guide retail keg customers through the keg purchase, pick-up and return process.
- Inform Senior Sales Representative as appropriate, of concerns, issues and status of product, inventory, and equipment.
- Report leads and sales opportunities for new licensee accounts to Head of Sales/Owner.
- Clean, tidy, and maintain a safe retail area and common staff areas (including bathrooms).
- Other related duties as may be assigned.
Qualifications
- SmartServe certificate.
- One year of retail experience, or an equivalent combination of education and experience.
- Excellent communication, teamwork, customer service, and interpersonal skills.
- Ability to work collaboratively with a team as well as work alone to achieve results.
- High attention to detail, organization, and record keeping skills.
Core Competencies
- Interact with others using respect, honesty, trust and a positive attitude.
- Contributes to building a strong team and effective channels of communication.
- Develops new and innovative solutions to problems and challenges.
- Takes responsibility and pride in work and personal contributions to the Brewery.
- Enjoys working hard and playing hard!
Working Conditions
- Fast paced retail environment.
- Flexible availability for work hours – evenings/weekends.
- Lift heavy objects (including cases of beer, kegs, merchandise) up to 55 lbs.
Join our Brewery team and be part of a dynamic environment where your passion for sales and customer service, and BEER can shine!
Job Types: Full-time, Permanent
Pay: $19.00-$20.00 per hour
Expected hours: 24 – 30 per week
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Experience:
- sales: 1 year (preferred)
Licence/Certification:
- smart serve (preferred)
Work Location: In person
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