Job Summary
Liberty Athletic and Medical Supplies provides services to patients and families. We are a growing store, based in Winnipeg, that has completed its eighth year of business. Our store culture is built around client care, excellence in customer service, and long-term business relationships.
We are seeking a dynamic and experienced Retail General Manager to oversee our operations and drive the success of our organization. The ideal candidate will possess strong leadership skills, a strategic mindset, and a commitment to excellence. As the General Manager, you will be responsible for ensuring operational efficiency, fostering a positive workplace culture, and achieving business objectives.
Operational Management:
- Overseeing Daily Operations: Ensuring smooth daily operations of the retail location, including opening and closing procedures, customer service, and general upkeep.
- Inventory Management: Monitoring inventory levels, managing stock replenishment, and minimizing waste or loss.
- Sales and Revenue: Developing and implementing strategies to increase sales and revenue, including promotions and targeted marketing efforts.
- Budget Management: Creating and managing the store's budget, controlling expenses, and ensuring profitability.
- Compliance: Ensuring the store adheres to all company policies, safety regulations, and legal requirements.
Staff Management:
- Recruitment and Training: Hiring, training, and developing a team of qualified and motivated employees.
- Performance Management: Setting performance goals, providing regular feedback, and conducting performance reviews.
- Team Leadership: Motivating and leading the team, fostering a positive and collaborative work environment.
- Scheduling: Creating and managing employee work schedules, ensuring adequate coverage and adherence to labor laws.
Customer Service:
- Customer Experience: Ensuring a positive and welcoming customer experience, addressing customer needs and complaints effectively.
- Building Relationships: Fostering positive relationships with customers and the community.
Other Responsibilities:
- Vendor Management: Managing relationships with suppliers and negotiating contracts.
- Marketing and Promotion: Collaborating with marketing teams to develop and implement promotional campaigns.
- Reporting and Analysis: Analyzing sales data, identifying trends, and creating reports for upper management.
Skills and Qualifications:
- Management Experience: Proven experience in retail management, with a strong understanding of retail operations.
- Leadership Skills: Ability to lead, motivate, and develop a team.
- Communication Skills: Excellent verbal and written communication skills.
- Customer Service Skills: Strong customer service orientation and problem-solving abilities.
- Business Acumen: Understanding of financial management, budgeting, and sales strategies.
- Product Knowledge: Familiarity with medical supplies and equipment is often an asset.
- Problem-Solving Skills: Ability to identify and resolve operational and customer-related issues.
- Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized work environment.
- Adaptability: Ability to adapt to changing business needs and customer
Job Types: Full-time, Permanent
Pay: $40,000.00-$75,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
