Restaurant Supervisor

Job Summary
We are seeking a Front of House Supervisor to oversee daily operations in our vibrant dining establishment. The ideal candidate will possess a background in the food industry or customer service, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires effective team management, ensuring that both staff and guests have a positive experience while maintaining high standards of food safety and quality.

Responsibilities

• Supervise daily restaurant operations, ensuring efficient service and adherence to quality standards.
• Manage staff, including hiring, training, scheduling, and performance evaluations to foster a positive work environment.
• Oversee food preparation and cooking processes, ensuring compliance with food safety regulations.
• Maintain inventory levels and manage supply orders to ensure the kitchen is well-stocked.
• Handle cash management duties, including cash handling and reconciliation of sales reports.
• Utilize POS systems (Micros POS) for order processing and financial tracking.
• Address customer inquiries and concerns promptly to maintain high satisfaction levels.
• Implement marketing strategies to promote restaurant services and enhance customer engagement.
• Collaborate with kitchen staff to develop menu items that reflect current trends and customer preferences.

Skills

• Excellent customer service skills with the ability to resolve issues effectively.
• Familiarity with POS systems for efficient transaction processing.
• Experience in supervising staff within a fast-paced food service environment.
• Knowledge of food safety regulations and best practices within the hospitality industry.
• Ability to conduct interviews and select qualified candidates for various positions within the restaurant.
• Previous experience in kitchen operations or barista roles is advantageous.
• Strong communication skills with an emphasis on teamwork and collaboration. Join our team as we strive to create memorable dining experiences while fostering a supportive atmosphere for our employees. We look forward to welcoming passionate individuals who are eager to contribute their expertise in the restaurant industry.

***SMART SERVE REQUIRED***

Job Types: Full-time, Part-time, Permanent

Pay: From $17.20 per hour

Expected hours: 20 – 44 per week

Benefits:

• Discounted or free food

Application question(s):

• Do you have a valid Smart Serve certification?

Language:

• English (required)

Work Location: In person