RESTAURANT MANAGER
JC’s Group is seeking a professional Restaurant Manager to lead our team at our Grill House. This is a demanding position and is ideal for a candidate who seeks faced paced environments and a challenge in the workplace. Roles such as this are designed as career building with opportunities to grow and gain access to numerous roles in our executive level.
In this position the successful candidate will manage the restaurant in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant. Recommends promotional ideas and controls the budgets for the various areas.
Responsibilities
- Manage the associates in the restaurant in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
- Implement company programs and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and government regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
- Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Monitor and control the maintenance/sanitation of the restaurant and equipment to protect the assets, comply with regulations and ensure quality service.
Qualifications
Education/Formal Training
More than two years of post high school education is an asset.
Experience
Two to three full years of full employment in a related position
Knowledge/Skills
- Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
- Supervision/management communication skills are required.
- Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
- Ability to make occasional decisions which are generally guided by established policy and procedures.
- Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
- Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
- Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
- Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
- Must have knowledge of chemicals/agents for training purposes.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
- Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required.
- Mobility -95% of shift covering all areas of outlets supervising.
- Continuous standing to assist at hostess station -minimal stationary standing.
How To Apply
We thank all applicants for their interest in JC’s Group; however, only chosen applicants will be contacted. We are an equal opportunity employer, and we welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Please note that any offer of employment will be conditional upon background and reference checks.
Job Types: Part-time, Permanent, Fixed term contract, Casual
Pay: $20.00-$25.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
