Job description
About Us:
Positioned in the heart of Old Town Toronto at Church and Front Streets, The Berczy is redefines the casual fine dining experience, blending contemporary Canadian/American cuisine with Mediterranean influences. With a comprehensive cocktail program, extensive wine list, and a vibrant piano bar, The Berczy has become a cornerstone in Old Toronto's dining scene.
We are looking for an enthusiastic, passionate and dedicated Service Manager to join our team.
Key Responsibilities:
- Oversee and manage daily restaurant operations, ensuring a smooth and efficient service that upholds the Berczy's standards.
- Lead, motivate, and develop the team, fostering a positive and productive work environment.
- Organize staffing schedules using PUSH, update daily labour projections and make necessary staffing adjustments based on business needs.
- Recruit, interview and hire new team members; oversee onboarding, training and development.
- Actively engage with guests on the restaurant floor, addressing any concerns or inquiries and ensuring their complete satisfaction.
- Collaborate with the culinary team to ensure seamless execution of menu offerings and to maintain consistency in quality and presentation.
- Monitor and maintain inventory levels, placing orders as needed, and managing vendor relationships.
- Develop and implement strategies to maximize guest satisfaction, drive repeat business, and increase revenue.
- Ensure compliance with all health and safety regulations, company policies, and local laws.
- Continuously assess and improve service standards and staff performance through regular feedback, training, and coaching.
- Communicate effectively with all team members to ensure the highest level of service is consistently delivered.
- Be a visible and engaged presence on the restaurant floor, actively participating in service and fostering strong
Job Type: Full-time
Pay: $75,000.00-$85,000.00 per year
Additional pay:
- Tips
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Store discount
- Vision care
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have any formal Wine Training? E.g. WSET or CMS
Experience:
- Management: 5 years (preferred)
- Restaurant: 5 years (required)
Work Location: In person
Expected start date: 2025-08-26
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