Position: Restaurant General Manager
Location: Alberta, Canada
Location: Alberta, Canada
Overview
We are seeking a dynamic and innovative Restaurant General Manager to lead daily operations and deliver exceptional guest experiences. This role requires a strong leader with a passion for hospitality and mixology, capable of elevating bar programming and driving service excellence while ensuring financial performance.
Key Responsibilities
- Lead, coach, and inspire a team of 45–60 colleagues to achieve high levels of guest satisfaction.
- Oversee daily restaurant operations, ensuring profitability by managing beverage costs, labor, reservations, turnaround times, and average checks.
- Collaborate with the team to develop and implement creative beverage programs aligned with current industry trends.
- Demonstrate strong product knowledge and curate innovative bar offerings to enhance guest experiences.
- Participate in financial forecasting, reporting, and analysis to support revenue goals.
- Conduct departmental meetings, foster open communication, and drive operational alignment.
- Ensure consistent presence on the floor to recognize and resolve service issues promptly.
- Analyze guest feedback and performance data to identify opportunities for improvement.
- Partner with cross-functional departments as needed to support operations and guest services.
- Uphold brand and service standards through operational decisions.
- Perform additional duties as assigned.
- Minimum 2 years of senior F&B management experience in a luxury, four- or five-star property.
- Strong knowledge of food, beverage, and mixology; certification in responsible alcohol service is preferred.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with menu design software and social media platforms.
- Post-secondary degree in Hospitality or Food & Beverage Management is an asset.
- Demonstrated ability to design and implement innovative bar programs.
- Proven track record as an effective leader and collaborative team player.
- Strong financial and cost-control expertise.
- Flexible and adaptable, with the ability to work varied schedules and thrive under pressure.
- Subsidized staff accommodation (up to 3 months for full-time employees).
- Complimentary staff meal per shift, with additional meals available at a nominal cost.
- Relocation support is available to assist with the transition.
- Comprehensive benefits package (Medical, Dental, Vision, Mental Health, Orthodontics, Fertility Drugs, Gender Affirmation).
- Pension plan with employer matching (for permanent full-time employees).
- Global employee travel program with discounts on rooms, F&B, and partner properties worldwide.
- Exclusive colleague rates and dining discounts at select luxury resorts.
- Access to on-site resort facilities such as spa, fitness center, and golf courses.
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