Permanent Full Time
The Reporting Specialist will be responsible for delivering standard and ad hoc reports through data analysis and data collection from data sources. You will work closely with various operations teams to support, maintain, and troubleshoot End-User Computing (EUC) tools. This position will also involve contributing to project work, monitoring intake (Jira/Outlook), and participating in meetings with stakeholders to understand and gather requirements to meet their business needs.
What you will do
- Execute management and client reports that track operational effectiveness by strict timelines: weekly, monthly, quarterly, and annually.
- Perform client ad hoc data analysis and requirements gathering to develop and support reports from various existing data sources.
- Troubleshoot and contribute to the maintenance of all reporting tools and EUCs.
- Participate in projects as required, including drafting test plans and performing quality testing. For example, compatibility with Microsoft products.
- Provide customer and team support by monitoring intake (Jira/Outlook), responding to inquiries, conducting investigations, and resolving defects in reporting tools and EUC tools.
What you will bring
- Education/skills acquired through enrolment in or graduation from Computer Science, College or other related fields.
- Proficient in analysing and manipulating data primarily using SQL and some Excel/Access (including macros, VBA). Other programming languages(C#) would be considered an asset.
- Experience working with SQL database environments, Power BI and Microsoft tools is a major asset.
- Strong communication skills with the ability to collaborate with all stakeholders and explain technical problems/solutions to non-technical colleagues.
- Proficient in problem-solving.
- Experience participating in and working on IT and other projects.
- Well-developed organisational skills, including prioritising multiple tasks and meeting deadlines.
- Consent to a criminal background check as well as the Government of Canada enhanced security screening.
The base salary for this position is between $50,400 - $ 75,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected].
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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