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Quality Outcomes Coordinator

Kerry's Place Autism Services
$25 - $31 an hour
York Region, Ontario
3 weeks ago
POSITION POSTING: #3170
SERVICE AREA: Community
LOCATION: Newmarket
AGE GROUP SUPPORTED: Adults over 18 years old
POSITION STATUS: Temporary Full-Time (Contract ending January 2026; Two weeks’ written notice prior to contract end)
HOURS OF WORK: 37.5 hours per week (Days/ Flexibility required)
HOURLY PAY RATE: $25.48 - $31.87 per hour
UNION AFFILIATION: Non-Union
CLOSING DATE: 4:30pm, June 17, 2025
THIS POSITION IS OPEN TO: Internal and External Applicants

Are you looking for a meaningful career full of lifelong learning and everyday adventures?

At Kerry’s Place, we help enhance the quality of life for more than 8000 people with Autism Spectrum Disorder (ASD) each year! Our dedicated team of professionals have become experts in the field through our continuous training and development programs. Get ready for a fun and vibrant career because every day is an adventure at Kerry’s Place!

Why Join our Team?

We offer an amazing compensation package with a strong focus on health and wellness. We`re proud to offer our employees:
  • 4 Weeks of Paid Vacation per year to start
  • Additional 2 Paid Flex Days annually
  • Employer Paid Group Benefits Program
  • Employer Matched Pension Program (3% employer match)
  • Registered Retirement Savings Plan (optional)
  • Employee and Family Assistance Program
  • Employer-Paid Training Programs
  • Tuition Assistance Program
  • Corporate Membership discount for Goodlife Fitness
  • Career Development & Internal Growth Opportunities Available
About the Role:
Reporting to Clinical Manager, the Quality Outcomes Coordinator is responsible for quality outcomes for the persons we support, and quality assurance measures to provide efficient and effective provision of supports and services for persons diagnosed with Autism Spectrum Disorder and their families. Responsibilities may include:
  • Through actions, supports the Mission, Vision, Values and Strategic Plan of Kerry’s Place
  • Develop and maintain positive relationships with families, partner agencies, volunteers, government employees and the community
  • Provide support through evidence-based treatment models and approaches for persons diagnosed with Autism Spectrum Disorder
  • Support the Clinical Manager with developing and coordinating quality related education
  • Coordinate, monitor and maintain a caseload for Facilitated Person Directed Planning meetings with supported persons, support teams and families
  • Monitor the work flow for planning and facilitation processes
  • Trouble-shoot scheduling problems for Person Directed Planning process
  • Electronically maintain data on the frequency of Person Directed Planning meetings
  • Collect, analyze and evaluate information and programs pertaining to enhancement of quality life
  • Coordinate the planning and implementation of organizational wide events to inspire, motivate and celebrate, such as the annual Outcomes Month activities
  • Share positive outcomes with Communications department for newsletters and social media channels
  • Ensure the health and safety of supported persons in accordance to Ontario Regulation 299/10 Quality Assurance Measures, the Child, Youth and Family Services Act, and the Provincial and Municipal regulations and by-laws
  • Support the Management team to ensure professional and thorough records are maintained and up to date for all persons being served
  • Responsible for liaising with Kerry’s Place Facilitator(s), Liaisons, Managers and support circle members as needed to ensure that processes run efficiently
  • Measure and report on quality assessment tools, Person Directed Plans, and other quality and best practice initiatives
  • Review the status of incident reports and provide feedback
  • Assist with system improvement projects for the clinical department in coordination with the Clinical Manager
  • Other duties as assigned
Education Qualifications:
  • University degree or college diploma
Knowledge and Experience Requirements:
  • 3 years of experience in human services
  • Strong knowledge of the Developmental Services sector
  • Knowledge of Autism Spectrum Disorder and evidence-based treatment models and approaches
  • Completion of Person Directed Planning Facilitation training or equivalent is an asset
  • Working knowledge of related legislation and regulations such as: Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act and Ontario Regulation 299/10, etc
  • Competency and effective use of database systems
  • French language is an asset
Working Conditions/Physical Requirements:
  • Position requires flexible hours including evenings and weekends
  • Must have the ability to complete the Non-Violent Crisis Intervention (NVCI) certification, First Aid/CPR as well as perform the required physical techniques. Training will be provided at no cost
  • A valid Driver’s License, with a minimum G2 and access to a reliable vehicle is required

Kerry’s Place is an equal opportunity employer and is committed to diversity and inclusivity in employment and welcomes applications from all qualified persons. Kerry’s Place is also committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs.

We thank all applicants for your interest in Kerry’s Place Autism Services. Only those selected for an interview will be contacted.
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