About the Company
KeyTree Property Management Inc. is growing, building on decades of its founders’ experience. We focus on commercial real estate and specialize in industrial leasehold and commercial condominium management in the Greater Toronto Area. KeyTree believes in unlocking new opportunities for landlords, condominium owners and tenants through providing great service.
About the Role
KeyTree is seeking a Property Administrator to provide support to industrial buildings and owners located in the GTA. The Property Administrator works under the direction of a Property Manager to oversee the administrative and maintenance operations of a particular portfolio. Their key responsibility is providing the necessary support to the team and manager in meeting the contractual obligations and deliverables, as well as achieving or exceeding the company’s and client’s targets. The Property Administrator will be supporting overall property operations, in accordance with Board or owner direction, legislative requirements and KeyTree policies and processes. This is a full-time position, working from our office located in North York.
Responsibilities
· Be the primary contact for inbound service calls from unit owners and tenants, resolving them with a best-in-class customer service approach.
· Create detailed lists for following, tracking and meeting a variety of deadlines.
· Prepare Newsletters, Memos and all general correspondence for the properties.
· Coordinate service calls for contractors and tenants/owners.
· Provide administrative support to the Property Manager.
· Create and follow up on work orders, purchase orders and charge back invoices.
· Administer and prepare service contracts.
· Assist Manager with obtaining quotes and hiring trades.
· Maintain the unit owner database up to date.
· Keep documents and databases up to date.
· Coordinate and schedule annual inspections.
· Assist with monthly management reports, expense variances, forecasts, and annual budgets.
· Administer tenant and unit owner files.
· Establish good working relationships with internal and external contacts such as unit owners, tenants, contractors, clients, leasing, construction, and accounting teams, etc.
· Complete and track information certificates to be periodically sent to owners, including status certificates.
· Other administrative duties as required.
About the Individual
· A post-secondary College diploma and/or University degree in business or related field.
· Minimum 2-3 years’ experience in a similar role. Condominium administration experience will be considered an asset.
· Intermediate level experience for Excel and Word.
· Experience with Yardi Voyager software is an asset.
· Excellent communication skills in English (verbal and written). Experience drafting various communication types.
· Strong customer service skills with a proactive and positive approach.
· Ability to cope with changing client needs and meeting tight deadlines in a fast-paced environment.
· Working knowledge of the Condominium Act 1998 and other applicable legislation will be considered an asset.
· Hold or qualify for and obtain a CMRAO limited license.
· Proven organizational and multi-tasking abilities.
· Ability to work both independently and as part of a team.
· Flexible and service-oriented mindset.
· Eager to learn new things and interested in professional growth.
We believe in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment at KeyTree Property Management.
Please Note: We want to know more about you outside of your Resume, so please submit a cover-letter that discusses your specific experience that could be relevant that makes you perfect for the role, and please address any gaps in your employment history.
Job Types: Full-time, Permanent
Pay: $45,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2025-06-09
