UNIT DESCRIPTION:
The DeGroote School of Business (DSB) is a comprehensive, research intensive, business school offering undergraduate, graduate and executive development programs across two campuses in Hamilton and Burlington. DSB’s mission is to foster interdisciplinary thinking and evidence-based management to transform business and society.
The Faculty provides outstanding educational programs to over 4000 students across B. Comm, MBA, executive MBA, Masters and PhD programs. Annually, over 1300 students enroll in DeGroote’s Executive Education development programs and the Directors College. Over 1200 participants register annually for external outreach events.
Consistent with its mission, The DeGroote School of Business has joint programs and partnerships with the Faculties of Health Sciences, Engineering and Humanities and intends to continue to expand interdisciplinary programs as part of the University’s Strategic Mandate Agreement and the School’s strategic plan.
DSB is also the administrative home of several interdisciplinary programs and enterprises including the Health Leadership Academy, MSc in eHealth, Bachelor of Commerce in Integrated Business and Humanities and the Directors College.
Academic Experiential Learning (AEL) in the DeGroote School of Business provides vision, strategy, and leadership in building, and redefining the educational journey that combines complex problem solving, critical thinking, adaptability, and creativity to prepare students to be flexible in a rapidly changing world.
JOB SUMMARY:
The Program Manager is responsible for managing a program within a unit or a department. Implements and manages program activities and facilitates ongoing program development and evaluation. Responsible for the overall quality of program services and responding to evaluation data to make ongoing program improvements. Participates in critical appraisal of research related to assessing the needs of the program. Responsible for managing the program budget and forecasting projected resource needs. Deals with stakeholders and participants on a provincial and national basis.
PURPOSE AND KEY FUNCTIONS:
- Analyze current program operations and identify areas for process improvement and develop implementation plans.
- Oversees the marketing, research and training aspects of the program, including implementing a national marketing, recruitment and application process for the program. Coordinates training workshops involving participants both internal and external to the University.
- Develop and implement knowledge transfer strategies and write a variety of communication and information dissemination documents such as newsletters, bulletins, and reports.
- Develop the content of documents used for administrative purposes such as application packages, acceptance letters, policies and procedures for the program.
- Proofread and edit dissemination materials and data.
- Design search strategies and conduct literature searches by performing keyword driven searches of electronic databases and manual searches of key journals. Critically appraise published research according to evidence based principles. Summarize research findings by authoring research abstracts and sections of manuscripts. Create poster presentations for national and international conferences.
- Participate in research and scholarly activities related to assessing the needs and conducting evaluations of the program through data collection, critical appraisal and statistical analysis, and the dissemination of results to stakeholders and funding agencies.
- Maintain and update the program’s website content and contact management database. Track and monitor program participation rates.
- Maintain a literature and bibliographic database for internal retrieval and external requests.
- Stay abreast of new research, methodology and critical appraisal techniques, and software releases for data analysis software. Attend training sessions and collaborate with database consultants. Requests information and initiate inquiries with national organizations and stakeholders.
- Act as a liaison between stakeholders locally, provincially and nationally by coordinating the activities of an advisory board or steering committee.
- Coordinate and facilitate workshops and organize strategic planning sessions.
- Negotiate external services with suppliers and contractors by obtaining and collecting quotes from multiple suppliers, and then negotiates for the best combination of price and timeline.
- Manage budget to ensure cost for program is on track, adjust budget forecasts to accommodate unforeseen expenses. Develop project budgets by summarizing financial reports and monitor expenditures while meeting requirements that may be defined by funding agency or program sponsor.
- Ensures ethical conduct of program activities and the confidentiality of program participants.
- Adapt to changes in funding availability or changing stipulation of granting agency or funder.
- Communicates with staff, project teams, participants and decision makers via email, phone and in person.
- Gain cooperation of program partners and engagement of program participants.
- Responds to complaints and resolves issues regarding the program.
- Uses teleconferencing and video conference equipment.
SUPERVISION:
- Supervise and direct the activities of up to 4 continuing employees.
- Organizes and provides training and orientation to new program staff.
- May assign work to external consultants and temporary staff.
To apply for this job, please submit your application online.
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679
to communicate accommodation needs.
To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.
At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.
