About SickKids
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Position Description
The Program Coordinator (Undergraduate) at SickKids Hospital coordinates and supports many aspects of the Undergraduate Program in the Department of Paediatrics, ensuring adherence to the University of Toronto MD Program standards. The role is responsible for coordinating all learning activities, assessment, and academic credit requirements in Paediatrics for medical students in all years of training. The Program Coordinator will also coordinate Departmental activities as they relate to medical students and act as a resource for faculty members and students, providing guidance in response to inquiries and referrals to other individuals or resources as required.
- Providing detailed information to students on program and/or course requirements
- Ensuring students meet the requirements for course completion and academic promotion
- Keeping well-informed on changes to courses, program requirements, policies and procedures
- Verifying the accuracy and completeness of information
- Liaising with students and faculty to coordinate program activities
- Coordinating program schedules with key collaborators
- Receiving and passing on evaluation materials for review
- Ensuring Faculty follow medical education requirements, guidelines, and procedures
- Recruitment, appointment and credentialling of faculty for teaching
- Coordinating examination timetables
- Collecting and submitting grades
- Maintaining course information on student information systems
- Organizing, summarizing and circulating program and/or course evaluations
- Providing detailed explanations to instructors/preceptors on how to administer course evaluations
- Resolving issues within the scope of the role and escalating problems as required
- Disseminating program information
- Identifying and introducing variations to established administration processes
- Checking that program requirements are complete
- Liaising with partners to support initiatives
- Keeping well-informed on Hospital and University programs, policies and procedures
- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Resolving minor complaints within the scope of the role and referring larger issues when appropriate
- Coordinating tasks for projects and other strategic initiatives with partners
- Determining logistical details and activities for events and/or programming
- Taking and distributing meeting minutes
- Coordinating course schedules
- Coordinating meeting schedules, agendas, materials, action and follow-up items
- Organizing, summarizing and circulating program and/or course evaluations
- Editing content for brochures, newsletters, websites and/or handbooks
- Maintaining information on digital platforms and/or printed materials
- Writing routine documents and correspondence
- Documenting and maintaining standard operating procedures
- Disseminating and collecting surveys and questionnaires
- Maintaining information in databases
- Exchanging information at formal department and/or program committee meetings
- Supporting the Program Director in calendar and communications management
- Collating and organizing data for various reports
- Generating reports
- Updating and maintaining records
- Handling sensitive and/or confidential information
- Providing basic support and general referrals to individuals in distress
- Verifying the accuracy of invoices
- Making minor purchases
- Collaborating on cost estimates
- Collecting and submitting expense reimbursement claims
- Payroll for Summer Research program students
- Collaborates with other medical education administrative team members
- Serving as a resource to others by providing (non-supervisory) job-related guidance
- Sharing tasks and cross-covering colleagues as required
- Administrative degree or diploma program or equivalent experience
- 5+ years of senior administrative experience in education and health care; medical education is a plus
- Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Forms, SharePoint), Office 365, Teams, and Zoom
- Experience in financial reporting, budgeting, and analysis
- Knowledge of Articulate 360 Rise is beneficial
- Excellent interpersonal and communication skills
- Detail-oriented
- Strong time management and ability to meet deadlines
- High level of judgment, tact, and diplomacy with students, administrators, and faculty
- Ability to handle a fast-paced work environment with interruptions and multiple priorities
- Exceptional organizational skills for self and team management
- Work well both collaboratively and independently
- Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
- This position is eligible for employee benefits coverage. The full benefits package will be discussed at the time of offer.
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
- For more on why you'll love working at SickKids, visit our careers site.
Employment Type
- Temporary Full-time, 18-month contract with possibility of extension
- 1.00 FTE
- 35 hours per week
- Hybrid model of work
Our Commitment to Diversity
SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.
Accessibility & Accommodation
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.
How To Apply
Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.
