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Product Specialist / Specialiste de produits

EXFO
$58,276 - $73,790 a year
Quebec, Quebec
Full time
3 weeks ago

Main locations: Quebec, Quebec, CA
Ville Saint-Laurent, Quebec, CA
Job Type: Full-time
Workplace type: Hybrid
Offer number: 5001

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

At EXFO, we push the boundaries of innovation in optical testing, enabling the next generation of high-performance communication systems, photonic integrated circuits (PICs), and quantum technologies. We are looking for top talent to help us lead the charge in shaping the future of our optical test and measurement portfolio. If you’re passionate about photonics, thrive at the intersection of business and cutting-edge R&D, and love transforming complexity into clarity for customers—this role is your stage.


Job Summary:

As the Product Specialist for optical testing, you are part of the product management team and the critical link between EXFO’s R&D teams and the needs of our global customer base. You will work closely with the product managers in the definition and marketing of EXFO’s optical testing product lines—from tunable lasers and filters to advanced PIC testing platforms—while collaborating with internal and external stakeholders to build products that truly move the industry forward.

This is more than product management. As a key member in EXFO’s MDR (Manufacturing, Design, and Research) business unit, you will participate in defining vision, unlocking new market potential, and delivering real impact.

Job location
Québec City or Montreal

Responsibilities
  • Support product managers to manage optical testing product lines, including tunable lasers, tunable filters, PIC & optical component testing platforms and modules.
  • Collaborate with fellow Solution Managers and Product Line Managers within the MDR team to strengthen our product offerings and roadmaps to address market needs.
  • Coordinate with Sales and Product management teams to align EXFO solutions with customer needs and roadmaps, and bring values to impact customers’ business metrics
  • Engage with customers on test requirements, challenges, and roadmap plans
  • Support marketing teams to plan and execute on go-to-market initiatives.
  • Participate in tradeshows and other business events to build brand awareness, to identify new business opportunities, and to market EXFO solutions
  • Report on business opportunities in target markets
Technical Mastery
  • Deep knowledge of optical test & measurement principles and tools.
  • Sharp understanding of optical components, photonic integrated circuits (PICs), communication systems, and quantum technologies.
  • First-hand experience using and/or designing test solutions for transceivers, optical components, network equipment, or lab applications.
  • Proficient in programming languages such as Python.

Business Acumen and Product Management
  • A proven track record in product management, product design, R&D, or technical supports within telecom, photonics, or high-tech sectors.
  • Comfortable navigating ambiguity, with the ability to work with cross-functional teams from concept to commercialization.
  • Strong analytical and strategic mindset with the ability to develop roadmaps, shape portfolios, and grow market share.

Relationship-Driven
  • A natural collaborator and communicator who thrives in global, multi-disciplinary environments.
  • Comfortable engaging with customers, partners, and internal stakeholders at all levels.
  • Bilingual in English and French; additional languages are a plus.

Extra Points
  • Passion for emerging tech trends in quantum, AI-enabled T&M, or advanced packaging.
  • Experience working with global clients and navigating complex sales cycles.
  • Willingness to travel internationally (~15%).

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Do you have questions about this career opportunity or our hiring process? Contact us at [email protected] or, if you are applying for a job located in Mexico, at [email protected].

Thank you for your interest in EXFO!

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