Plumbing Sales Associate

Job Summary
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with product selections, and driving sales through effective communication and product knowledge. This role requires a blend of sales skills, technology proficiency, and the ability to engage with customers in a friendly and professional manner.

Duties

• Ensure customers are greeted within 30 seconds of entering the store or your department.
• Communicate product knowledge to the customer as appropriate.
• Assist customers with finding all items needed to complete their project.
• Assist customers with carrying out large or heavy items.
• Change prices on merchandise, bins, displays, etc. as necessary.
• Keep stock in the storage area neat, clean, and orderly.
• Participate in regular cycle counting and assist in taking annual inventory counts.
• Attend store meetings, training sessions, etc. as required.
• Participate in establishing sales objectives for your department.
• Make suggestions for rule or policy changes when such changes would improve sales, profits, efficiency, morale, and / or operations in general.
• Set a good example by always following company policies and procedures.
• Work on special projects assigned by the Store Manager or Assistant Manager after determining priority relative to your other responsibilities.
• Maintain departmental inventory at desired levels for maximum turnover and profitability.
• Display merchandise in your assigned department(s) in a timely manner.
• Place orders for merchandise in your assigned department, following procedures that conform to store policy.
• Suggest new product, merchandise lines, services, and / or cost containment measures to management.
• Price merchandise in your area(s) of responsibility.
• Restock merchandise displays.
• Recommend items and services within the department to be advertised and promoted.
• Create promotions to build traffic.
• Maintain endcaps and feature displays on the sales floor and change them on a timely basis.
• Keep losses through error and / or theft to a minimum.
• Check inventory at the beginning and end of sales and / or promotions.
• Prepare the sales floor and sales associates for anticipated increases in sales and
• Resolve customer claims and / or complaints in a way consistent with company policy.
• Process special orders for non-stock items.
• Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

QUALIFICATIONS:

• High School graduation or equivalent.
• 1 - 2 years of retail experience is an asset.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to work co-operatively in a team atmosphere.
• Excellent communication skills.
• Excellent mathematical skills.
• Computer skills are an asset.

Job Type: Full-time

Pay: From $17.20 per hour

Expected hours: 40 per week

Benefits:

• On-site parking
• Store discount

Shift:

• 8 hour shift

Work days:

• Monday to Friday
• Weekends as needed

Experience:

• Plumbing: 1 year (preferred)

Work Location: In person

Application deadline: 2025-07-25
Expected start date: 2025-08-05