Operations Manager & Controller

Title: Operations Manager & Controller

Job Reports to: Chief Executive Officer

Category: Permanent, full-time

Benefits: 50% employer paid extended health benefits

International Travel: Opportunities to visit DWC project sites on volunteer trips

Paid Time Off: 3 weeks’ vacation and statutory holidays

Location: This position is based in DWC’s office in Kamloops, BC. It is not a remote role.

Developing World Connections is an international development charity. Its mandate is to address issues of poverty and social justice throughout Africa, Asia and Latin America. This work is carried out by sending volunteer teams and implementing long-term, donor-funded projects directly with its in-country partners.

Developing World Connections is committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute. Here’s a peek at the great things you’ll be doing.

Position Summary:

The Operations Manager & Controller oversees all aspects of accounting and plays a strategic role in the leadership and running of the organization through forecasting, budgeting, creating and overseeing systems and policies and supporting growth.

Your daily activities will encompass a wide array of responsibilities, from overseeing finance and office logistics to facilitating HR functions. You'll be at the heart of our organization, helping to ensure that everything runs efficiently and effectively.

The Operations Manager & Controller will report to the CEO and collaborate closely with managers and departments across the organization. We are looking for an individual with a breadth of knowledge gained over a career that would relish the opportunity to make a lasting impact in a small and thriving charity.

Operations Manager - Duties and Responsibilities:

• Develop and implement systems for setting employee performance targets and conducting performance reviews,
• Support marketing and trip coordination efforts. Provide leadership as required,
• Support staff recruitment efforts as well as develop and implement systems for employee onboarding,
• Assist with team building, strategic planning and engagement activities,
• Develop and lead policy and procedures within the organization,
• Run and/or help to organize meetings (weekly staff meetings, crisis management meetings, board meetings, etc.),
• Manage employee benefits, leave requests, employment contracts and time tracking,
• Help to ensure continuity between staff transitions by ensuring manuals and cross training plans are in place,
• Oversee general office duties such as inventory, supplies and maintenance,
• Stay updated on relevant regulations and industry best practices.

Controller - Duties and Responsibilities:

• Oversee day-to-day accounting, including AP/AR, payroll, cash flow management, remittances, foreign currencies, budgeting and general ledger maintenance,
• Support and oversee month-end reconciliations and closing procedures to prepare accurate monthly financial reporting on a timely basis,
• Maintain policies and procedures and a system of internal controls,
• Perform budgeting and cash forecasting, management of expenses and reporting,
• Supervise two accounting staff,
• Work with leadership to ensure financial directives are followed,
• Work with managers to budget, track expenses, monitor performance and provide recommendations for improvement,
• Comply with local, provincial, and federal government reporting and charitable tax filings,
• Spearhead our annual external audit and ensure annual charity returns are accurately filed,
• Assist with and resolve accounting and procedural issues as required.

Qualifications:

• Bachelor's Degree or higher in Accounting/Finance is an asset,
• 7+ years in an Operations Manager or Finance/Controller position, and significant people management experience,
• Experience with NPO accounting standards (fund accounting)
• Experience working in a sales or growth-orientated organization,
• Familiarity with HR processes and relevant regulations,
• Excellent interpersonal and organizational skills with an ability to prioritize,
• Deadline-oriented with a strong attention to detail,
• Working knowledge of payroll processes,
• Must be proficient in Quickbooks, Office 365; advanced skills in Excel (V-Lookup, pivot tables, etc.),
• A systems and process-thinker. Must be able to design and implement policies and procedures to achieve the strategic goals of the organization,
• Comfortable with technology,
• Excellent written and verbal communication.

The Perks:

• Competitive salary depending on experience,
• International travel opportunities after first year,
• Flexibility,
• Extended health & dental,
• Paid parking, paid lunch breaks (office is located in downtown Kamloops)
• 3-weeks holiday and additional days off throughout the year, such as birthdays.

Job Type: Full-time

Pay: $83,000.00-$87,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person