Summary
This position is responsible for ensuring our flights operate on time and according to plan. From confirming the aircraft’s weight and balance is accurately calculated to coordinating ramp and maintenance operations, the role is varied and fast-paced but ultimately rewarding.
Core Competencies
Previous airline experience in flight following, dispatch and/or operations
Thorough understanding of Aviation weather, forecast and observations, METAR and TAF
Ability to work efficiently under demanding time constraints
Excellent verbal and written communication skills
Analytical skills and proactive problem solver
Job Duties
Actively participate in SA’s Safety Management System (SMS) including reporting hazard and incidents encountered in daily operations. Understand, comply with and promote the company Safety Policy
Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security.
All employees are responsible for ensuring quality control in their own activities.
Cooperate fully with Inspectors to achieve quality inspection commitments
Performs other duties as required
Required to maintain a valid Restricted Area Identification Card (RAIC), a valid driver’s license, and a valid Restricted Operator’s
Certificate – Aeronautical (ROC-A)
- Previous airline flight operations and dispatch experience considered an asset
- Knowledge of US APIS and Canadian API or other related functions as applied to trans-border flight operations would be an asset.
- Weight and Balance calculations
- Must be deicing qualified for customer and conduct monthly audits on the deicing vendor and inspect their work.
- Liaise between all groups, with all communications going through this position including (but not limited to):
- Airport Authority
- Fueling
- Catering
- Ground handling
- IROPS
- Take all SA operational phone calls
- Clear time card exceptions
- Create and update daily flight plot schedules
Excellent computer skills, proficient with Word, Excel, Outlook and Internet
Ability to work well independently under minimal supervision
Strong working knowledge of weather and how it impacts aviation, as well as NOTAMs as outlined by NAV Canada and the FAA
High level of attention to detail and accuracy
Excellent time management and organizational skills
Demonstrated ability to troubleshoot, make decisions and problem solve
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