Job Summary
The Office Administrator ensures seamless day-to-day operations across administrative, HR, sales-support, supply-chain, marketing, and reporting functions. This role will act as the primary local point of contact—liaising between Canadian staff and our Vietnam headquarters—while driving efficiency, accuracy, and exceptional service in a fast-paced trading environment.
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Responsibilities
Office Management & HR Coordination
- Manage day-to-day office operations to ensure a clean, organized, and professional environment.
- Perform basic bookkeeping tasks, including journal entries, expense reconciliation, and maintaining petty cash records.
- Act as the local HR coordinator for the Canadian team (approx. 5 employees), working with the HR department in Vietnam.
- Handle basic HR tasks such as onboarding, leave tracking, documentation, and responding to staff requests.
Sales Support & Customer Service
- Answer incoming calls, emails, and inquiries from dealers, customers, or visitors.
- Assist with preparing sales contracts, quotations, and order confirmations.
- Greet and assist visiting clients or partners at the warehouse.
Supply Chain Coordination
- Coordinate with the Vietnam supply chain team for inventory availability, order tracking, and shipment planning.
- Work closely with the Warehouse Operator in Canada to monitor deliveries and maintain accurate stock tracking records.
- Address inventory discrepancies and follow up on delays or issues.
Marketing Support
- Assist in managing digital assets such as image folders or basic promotional materials.
- Capture product and branding photos/videos for use in online and offline marketing.
- Support local branding efforts by contributing ideas for content.
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Experience
- Degree in Business Administration, Supply Chain Management, Logistics, Finance, or related fields.
- 2 to 3+ years of experience in business administration, office operations, supply chain, logistics, or customer service roles.
- Proficiency in CRM systems (e.g., Bitrix24), Microsoft Excel, and QuickBooks is a strong asset.
- Basic knowledge of bookkeeping and financial management. Ability to analyze business data and create reports.
- Excellent communication and organizational skills.
- Experience in a retail, distribution, furniture or trading company is a plus.
- Strong attention to detail, time management, and multitasking ability.
- Customer-oriented mindset with a proactive attitude.
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WHAT FLOORDI CAN OFFER
At Floordi, you are not just working—you are growing in a professional, supportive, and dynamic environment. We foster creativity, encourage employees to share their ideas, and provide opportunities for long-term career growth through training and skill development programs.
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Ability to commute/relocate:
- Hamilton, ON L8L 3H6: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you a Canadian citizen?
- This is an urgent hiring position. Can you start to work immediately?
Work Location: In person
