Newcomer Settlement Worker (Summerside Office)
Full-Time Temporary Position through March 31, 2026*
Salary: $23.14 per hour to start, 37.5 hours per week
Summerside, PE
*Renewable April 1st each year subject to program funding
Immigrant & Refugee Services Association PEI (IRSA) acknowledges that Epekwitk (Prince Edward Island) is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The Epekwitnewaq Mi’kmaq have occupied this Island for over 12,000 years. We honour the “Treaties of Peace and Friendship” which recognized Mi’kmaq rights and established an ongoing relationship between nations. We are all Treaty People.
Immigrant & Refugee Services Association PEI (IRSA), a not-for-profit organization originally founded in 1993, is seeking a Newcomer Settlement Worker (Summerside Office) to join us on our mission of building a welcoming and inclusive environment through bringing diverse communities together and empowering newcomers to build a future in PEI.
We help all newly landed immigrants and newcomers to Canada through providing vital support in the areas of short-term settlement services, long-term inclusion and community integration programs in the province of Prince Edward Island.
At IRSA, as an organization and as a team, we are guided by our core values of respect, empathy, diversity, integrity, accountability, innovation and team work in all that we do.
Why Join IRSA?
You’ll have an impact, making a difference in the lives and livelihoods of newcomers to Prince Edward Island, enriching our local communities through diverse, inclusive and welcoming programming, while having fun and lead a team of like-minded individuals in the process!
- Market Competitive Wages
- Matching Group RRSP program up to 5%
- Group Health Benefits
- Generous Time-Off programs for work-life balance
How You’ll Spend Your Time
As a Newcomer Settlement Worker (Summerside Office), your primary duties will be providing settlement and local integration supports to newcomer immigrant clients arriving in Canada. You will collaborate with internal and external partners to provide support and education for newcomers in relation to their settlement, health & wellness, family, housing, and access to relevant programming and support services with the goal of their successful integration into the local community.
This role collaborates across departments to build strong relationships with internal and external stakeholders to promote IRSA’s vision, mission and core values.
Responsibilities:
- Conducts assessments of client strengths and needs.
- Develops and implements appropriate individualized settlement plans outlining a strategy to achieve success based on identified needs, available services and community supports for newcomer immigrant families and individuals while helping identify and overcome potential barriers.
- Monitors the ongoing settlement plan to ensure clients are on target, and adjusts plans, if necessary, to meet client needs as they arise.
- Provides orientation services based on the assessed needs of the client to ensure basic access to and awareness of Canada, PEI, and the local community. (examples include public systems and services such as housing, health, transportation, education, and legal rights and responsibilities, etc)
- Acts as strong client advocate, refers clients/volunteers to internal and external support programs and services, including navigation of government systems, and community resources, as determined through needs assessments.
- Provides supportive para counselling, referrals and information to empower clients to solve and cope with challenges arising from newcomer resettlement in Canada.
- Arranges access for clients and families to all relevant health care appointments, including organization of interpreter services and transportation arrangements both on Prince Edward Island and nationally (as required).
- Liaises with community organizations to form partnerships for assisting newcomers with Health and Wellness related concerns.
- Provides navigation support and advocacy for individual clients or families who require assistance in accessing mental wellness and addiction service supports
- Performs regular wellness check-ins with clients in office, providing individual counselling support, referral and follow-up
- Ensures up to date comprehensive case notes are completed on all client files in a timely manner within IRSA’s client management system
- Evaluates service program delivery and provides regular reporting for funding partners as instructed.
- Is committed to ongoing process review and improvement to further the efficiency of the above listed duties.
What You Bring
- You have a post-secondary degree or diploma in Human Services, Social Work, Psychology or a related discipline, with a minimum of 1-year experience in role (or an equivalent combination of education, training and work experience)
- Proven ability to identify and navigate service gaps and manage case loads with competing priorities
- Demonstrates a high level of empathy, coupled with a strong working knowledge of the challenges and issues facing newcomer populations, networks and support organizations.
- Demonstrates cultural competence and the ability to work with people from diverse backgrounds
- An effective communicator in the English language, with excellent written and verbal communication skills.
- Able to deliver information in a format that is clear, concise, organized and appropriate for it’s intended audience.
- Proficient working with MS Office, various Social Media platforms, & Google Applications.
- Capable of developing and delivering content using each of the above platforms.
- Experience working with a Client Management System (CMS) would be considered an asset
- Solid project management, presentation & public speaking skills would be considered an asset
- Strong networking & relationship-building skills would be considered an asset
- Ability to communicate in other languages would be considered an asset
- Having a valid provincial driver license with access to reliable transportation would be considered an asset.
- Previous experience working in non-profit organization and/or non-government organization would be considered an asset
How to Apply
Please submit a resume and covering letter to [email protected] quoting the job title in the email subject field, or drop your application off in person to IRSA PEI – 49 Water Street, Charlottetown, PE.
We thank all applicants for their interest, however, only those individuals selected for further consideration will be contacted.
IRSA PEI is committed to an equitable, diverse and inclusive workforce. We welcome applications from all qualified persons. We encourage women, members of visible minority groups, First Nations, Métis and Inuit persons, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and IRSA to apply.
Job Type: Full-time
Pay: From $23.14 per hour
Expected hours: No less than 37.5 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Application question(s):
- Are you legally able to work a 37.5 hour weekly schedule?
Education:
- Bachelor's Degree (preferred)
Work Location: In person
Application deadline: 2025-07-27
