Job Summary
We are seeking a dedicated and experienced Multi-Store Manager to oversee the daily operations of our retail store. The ideal candidate will possess strong leadership skills, a passion for sales, and a commitment to providing exceptional customer service. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
About Us:
Batteries N Gadgets is an exclusive Rogers, Fido and Chatr partner with over 30 years of experience in the retail industry. We specialize in delivering reliable wireless solutions, unbeatable customer service, and the latest tech to communities across Toronto, Mississauga, Brampton, Hamilton, Scarborough, and Waterloo.
As a Store Manager, you can expect to:
- Lead and motivate a team of employees to achieve sales targets and provide excellent customer service.
- Coach, develop and retain a high-performing sales team with a strong focus on customer experience.
- Develop and implement training programs to enhance staff performance and promote professional growth.
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging.
- Manage inventory levels, ensuring that products are stocked appropriately and displayed effectively.
- Promote Rogers, Fido, and Chatr brands.
- Conduct regular store audits to ensure compliance with company policies and procedures.
- Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels.
- Exercise autonomy to operate your store like a business, curating solution-based experiences
Requirements
- Proven experience in store management or a similar role within the retail industry.
- Strong sales acumen with the ability to negotiate effectively.
- A progressive thinker with a desire to innovate and share ideas that have real business impacts.
- An ability to deliver on business plans to meet store targets.
- A leader who fosters collaboration and passion for leading and inspiring teams.
- An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week).
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Proficient in math for handling transactions and financial tasks.
- Ability to train, develop, and lead a team effectively.
- Strong problem-solving skills with a focus on customer satisfaction.
Join our team as a Multi-Store Manager, where you can make a meaningful impact through your leadership while fostering an engaging shopping experience for our customers.
Locations: Batteries N' Gadgets Lime Ridge Mall and Batteries N' Gadgets Jackson Square
Job Type: Full-time
Work Location: In person
