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Manager, Project Management

Service Inspired Restaurants
$79,800 - $94,800 a year
Burlington, Ontario
3 weeks ago
Company & Brand Overview:
Our Story

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.
Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor’s Bar and Grill®
SCADDABUSH Italian Kitchen & Bar®
Reds® Wine Tavern
The Loose Moose® and The Antler Room
Duke's Refresher® + Bar
Abbey’s Bake House Muskoka

Be A Part of Our Story

Your potential is limitless and here’s our investment in you:
  • Competitive Pay
  • Extended Health & Dental Benefits
  • Accelerated Leadership Program
  • Career Development and Mentorship
  • Tuition Reimbursement Program
  • Employee Assistance and Wellness Programs
  • Team Member Meal Discounts
  • Employee Referral Bonus Program
  • Dining Discounts at all Locations
  • RSP Matching
Duties & Responsibilities:
  • Conduct initial scoping of projects focusing on feasibility, clear objectives and measures, priority and key stakeholders.
  • Develop project plans, stakeholder engagement and communication plans, status updates.
  • Manage the portfolio of projects for the entire organization, with status updates to be used by senior leadership.
  • Highlight capacity constraint and project delivery risks that arise as part of the project structure.
  • Identify, analyze, and develop mitigation plans to handle risks that arise as part of the development of projects.
  • Highlight and escalate key design decisions, ensure role clarity on project outcomes and deliverables, and manage RAID log of issues ongoing.
  • Collect and analyze relevant data to ensure clear decision making.
  • Create handoff plan to ensure seamless transition to the implementation team.
  • Support the development of project management office functions to improve program and portfolio planning.
  • Run project meetings ensuring progress is being made and issues/risks are identified and resolved.
Qualifications:
  • Project Management Expertise
  • Proficient in project scoping, planning, execution, and closure.
  • Skilled in using tools such as Gantt charts, work breakdown structures, and RAID logs.
  • Ability to manage multiple medium-sized projects simultaneously.
  • Strategic Thinking & Business Acumen
  • Understands organizational goals and aligns project outcomes accordingly.
  • Applies structured thinking to support strategic planning and transformation initiatives.
  • Influence & Stakeholder Engagement
  • Strong influencing skills to align cross-functional teams and drive consensus.
  • Conducts stakeholder analysis and facilitates collaborative decision-making.
  • Risk Management & Problem Solving
  • Identifies, escalates, and mitigates project risks and issues.
  • Uses analytical skills to define problems and develop effective solutions.
  • Communication & Facilitation
  • Excellent verbal and written communication tailored to diverse audiences, including senior leadership.
  • Skilled in facilitating meetings, workshops, and collaborative sessions.
  • Change Management
  • Applies change management principles to support organizational transformation.
  • Guides teams through transitions with empathy and clarity.
  • Technical Proficiency
  • Proficient in project management software and tools.
  • Comfortable with data analysis and reporting to support decision-making.
  • Adaptability & Resilience
  • Thrives in a fast-paced, evolving environment.
  • Demonstrates flexibility and a willingness to learn and adapt.
  • Leadership Without Authority
  • Leads initiatives as an individual contributor by guiding teams and influencing outcomes.
  • Builds trust and credibility across departments.
  • Customer & Quality Focus
  • Maintains a strong focus on delivering high-quality outcomes that enhance the guest and team member experience.
Requirements:
  • Demonstrated ability to lead multiple cross functional projects and teams.
  • University degree in a relevant field such as Business Administration, Engineering, or Project Management.
  • PMI certification complete or in progress.
  • Proficiency in project management software.
  • Entrepreneurial spirit, strive for excellence and innovation.
  • Thorough knowledge and understanding of all areas of the restaurant (FOH, BOH, Bar, Management).
  • Thorough understanding of concept differences and a focus on maintaining/highlighting these with each project.
  • Able to work in a team and independently to meet deadlines in a responsive and detail oriented manner.
  • Excellent written and verbal communication skills and ability to adapt to interact professionally with diverse group of partners (vendors, team members, managers, directors, etc.).
  • Strong facilitation skills to drive decision making process with diplomacy and enthusiasm while maintaining effective working relationships.
  • Excellent time management skills, able to effectively organize tasks and control project scope.
  • Thrives in fast-paced, constantly changing environment – able to manage multiple projects and competing priorities.
  • Willingness to learn and adapt.
  • Able to manage effectively through ambiguity and link business strategies to operations.
  • Possess five values that define our people:
    • Hospitality. Enhancing the dignity, comfort and well-being of Our People.
    • Authenticity. Being forthright, truthful and transparent with Our People.
    • Quality. Working to always improve the experience of Our People.
    • Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
    • Courage. Acting with conviction in the balanced interest of Our People.

Service Inspired Restaurants® is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.
Min: CAD $79,800.00/Yr. Max: CAD $94,800.00/Yr.
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