Lead Medical Administrator

We are hiring a Lead Medical Administrator for our Galway clinic.

With locations across the country ProActive is a growing provider of wellness centric services. ProActive uses a multi-disciplinary team approach to ensure that our clients, patients and staff have the best experience possible. We pride ourselves on a collaborative and compassionate approach to healthcare, supported by a strong administrative team.

Position Summary:

We are seeking an experienced Lead Medical Administrator to join our team. This position involves both front desk responsibilities while overseeing the daily operations and performance of the clinic’s medical admin team. You’ll be the go-to person for administrative questions and concerns, while also serving as a first point of contact for our patients and physicians.

*Experience with EMR is required*
*Medical Office Administrator Certificate is considered an asset.*
*Previous experience in a leadership medical role is considered an asset.*

Job Duties:

• Supervise, and support a team of medical administrators
• Train new medical administrators, monitor progress of medical administrators and report to clinic management
• Answer the phones, greet patients, answer general inquiries, manage bookings and physicians templates
• Keep patient appointments on schedule and maintaining general flow of the clinic
• Maintain patient files by obtaining, recording, and updating any necessary information
• Stocking and maintaining physician exam rooms
• Filing, collecting, and expediting third-party claims
• Protect patients rights by maintaining confidentiality of personal and financial information
• Maintain operations by following policies and procedures and reporting needed changes to Medical Services Manager

Skills:

• Leading a team
• Multi-tasking
• Telephone Skills
• EMR
• Customer Service
• Time Management
• Organization
• Attention to Detail
• Scheduling

Job Types: Full-time, Permanent

Pay: $17.00-$22.00 per hour

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have experience managing a group of individuals?

Experience:

• Medical Administration: 1 year (preferred)
• EMR systems: 1 year (preferred)

Work Location: In person