LBM COUNTER SALESPERSON
FULL-TIME/PRT-TIME
HOURS: 8:00AM to 5:00PM or 9:00AM to 6:00PM
JOB DESCRIPTION:
The LBM (Lumber and Building Materials) Counter Salesperson is responsible for providing prompt, courteous, and efficient service to customers, advising them on appropriate merchandise and related items. They must be familiar with pricing, local building codes, and be able to prepare quotations. The LBM Counter Salesperson must perform all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.
DUTIES / RESPONSIBILITIES:
- Ensure customers are greeted within 30 seconds of their arrival at the LBM counter.
- Determine customers’ needs by asking open-ended questions.
- Communicate product knowledge to the customer as appropriate.
- Communicate effectively and persuasively with employees, management, suppliers, and customers to obtain accurate information for pricing, estimates, quotations, etc.
- Process special orders for non-stock or out of stock items.
- Be familiar with and maintain up-to-date information on pricing.
- Help customers solve building problems.
- Keep up to date on practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages.
- Resolve customer complaints.
- Be familiar with current yard inventory and surplus items.
- Maintain professional confidentiality of all store and customer records.
- Work on additional duties and assignments as assigned by management.
- Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
QUALIFICATIONS:
- High School graduation or equivalent.
- Retail experience is an asset.
- Ability to work a flexible schedule including weekends
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- Good mathematical skills.
- Willingness to learn.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-operatively in a team atmosphere.
- Knowledge of building materials, plumbing, and electrical is an asset.
WORKING RELATIONSHIPS:
- Reports directly to the Store Manager.
INTERESTED APPLICANTS, PLEASE SUBMIT YOUR RESUME TO:
Name of contact
Phone: 403-443-5060
Three Hills HHBC
110-17 Ave NE
Deadline: 08/31/25
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- On-site parking
- Store discount
Education:
- Secondary School (preferred)
Work Location: In person