Key Account Manager

A key accounts manager for the food manufacturing industry is responsible for managing and growing relationships with key customers or clients. The following is a typical job description for this role:

Requirements:

• Manage and develop relationships with key customers in the industry
• Develop and implement business strategies to drive growth with key customers
• Collaborate with internal teams (e.g., production, quality, regulatory) to ensure timely delivery and product quality
• Monitor inventory levels at customer locations and ensure product meets quality standards
• Identify opportunities to increase sales with existing customers and drive new business development
• Ensure customer satisfaction and timely resolution of any customer issues or concerns
• Prepare regular account reports, forecasts and performance analyses
• Track market trends, customer feedback and competitive activity to inform sales strategies
• Develop and manage account plans and budgets
• Prepare and deliver sales presentations to key customers
• Develop and maintain an understanding of the customer’s business and industry
• Meet or exceed sales targets and objectives
• Attend industry events, trade shoes and customer meetings as needed.

Qualifications:

• 2-3 years of account management or sales experience in food service industry
• Ability to build and maintain strong relationships with key customers and brokers
• Strong Analytical Skills and Business Planning abilities
• Excellent negotiation, communication and interpersonal skills
• Ability to analyze sales data and create actionable reports
• Ability to work well in a team and independently
• Bachelor's degree in Business Administration or related field
• Ability to travel within and outside Canada
• On site work, no remote

Job Type: Full-time

Pay: $80,000.00-$85,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Mississauga, ON L4V 1M5: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• B2B sales: 3 years (required)
• Food industry: 3 years (required)

Willingness to travel:

• 50% (required)

Work Location: In person