Robertson Electric is currently looking for an INSIDE SALES REPRESENTATIVE to join our branch in Calgary!
About Us
Robertson Electric Wholesale, a Sonepar company is a highly regarded Electrical distributor in Canada. Robertson has shown consistent and reliable growth, establishing itself as a leading force in the industries we serve. With multiple branches across Canada and secure business plans for future growth and expansion, Robertson is seeking candidates to join our dynamic company and contribute to our continued success.
Scope of the position
The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.
Major Responsibilities:
- Provide support to all REW branches
- Handle incoming and outgoing customer calls in a professional manner
- Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
- Assist and support Account Managers with customer orders and requests
- Responsible for quoting customers
- Deal with product-related problems that customers may have, such as defective products and the return of products
- Responsible for spec products for customers
- Responsible for carrying out any other duties assigned by management
Skills and Qualifications:
- 2-4 years experience working in the electrical industry or equivalent knowledge – Wire & Cable experience preferred
- High level of accuracy and attention to detail
- Excellent written communication skills and professional phone manners
- Able to work in a fast-paced environment
A few reasons why it’s great to work for us
- Robertson Electric Wholesale is an established and fast growing company
- Competitive salary and bonus
- Comprehensive medical and dental benefits
- RRSP matching plan
- Opportunities for growth and development
Please be informed that the position is conditional upon successful completion of a Mandatory Criminal background check._ We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- What are your salary expectations?
Experience:
- Inside sales: 2 years (required)
- electrical industry: 2 years (required)
- electrical products: 2 years (required)
Work Location: In person