Company description
We are a busy, growing store that serves automotive, industrial, and agricultural markets. In 2011, we became NAPA affiliated and have since expanded to better serve our diverse consumer base. We have a staff of many long-term employees who provide excellent support to new team members and strive to provide the best possible service to our consumer base.
Job description
Elmira Auto Supplies is seeking an automotive customer service representative, as well as a dispatcher, for our Elmira location. These full-time positions are Monday to Friday, with alternating Saturdays. A successful applicant will be responsible for establishing and maintaining positive relationships with wholesale and retail customers by providing courteous and efficient service. Automotive, agricultural, or heavy truck parts experience is a definite asset for this role, but we are willing to train the right person.
What will you do?
- Develop meaningful business relationships with a wide variety of consumers.
- Work with coworkers to identify solutions to customer problems.
- Communicate with customers both in person and over the phone.
- Provide quotes for retail and wholesale customers.
What will you need?
- Exceptional Customer Service Skills
- Ability to thrive in a fast-paced work environment
- Excellent Communication Skills, both written and verbal
- Ability to multitask and successfully manage competing priorities.
- A proactive Self-Starter that is solution-oriented
- Ability to learn quickly, and comfortable with various computer programs.
- Ability to lift up to fifty pounds and stand for long periods of time.
Why work with us?
- Competitive Salary based on experience.
- Comprehensive Benefits Program including medical, dental, and vision care
- Employee Pension Program, with employer contributions
- Employee pricing on automotive parts & products
If you are interested in a challenging and rewarding career, we would love to hear from you! We thank everyone who applies but only those selected for an interview will be contacted. Please mention which posting you are interested in when submitting your application.
Job Types: Full-time, Permanent
Additional pay:
- Overtime pay
Benefits:
- Dental care
- Life insurance
- RRSP match
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person