Join Our Inside Sales TEAM at Equipment World!
Equipment World is seeking a dedicated Inside Sales professional to join our team. If you are customer-focused, organized, and ready to contribute to a dynamic work environment, we want to hear from you!
Key Responsibilities:
- Greet walk-in customers in a pleasant and professional manner, assist with phone inquiries, and direct questions as needed
- Advise customers on product use, care, and specialized services
- Operate computerized inventory and re-ordering systems, including order entry in SAGE
- Assess client needs and recommend appropriate products or services
- Provide input into product design for customized client solutions
- Prepare and administer sales contracts
- Consult with clients post-sale to ensure satisfaction and provide ongoing support
- Conduct sales transactions through online commerce platforms
- Support Outside Sales/Account Managers by sourcing and preparing quotes
- Coordinate with Technical, Warehouse, and Outside Sales teams for customer requests
- Estimate and quote prices, freight, credits, contract terms, warranties, and delivery schedules
- Follow up on quotations with customers and expedite orders by liaising with vendors and freight companies
- Maintain accurate customer data in CRM systems
- Issue purchase orders within SAGE
- Handle refunds, exchanges, and credits for returned merchandise as needed
- Actively contribute to a team environment and support the company’s overall success
What We’re Looking For:
- Strong customer service and communication skills
- Ability to multitask and manage priorities in a fast-paced environment
- Sales experience (industrial or commercial sales preferred)
- Comfort with computer systems, inventory management, and order processing
Why Equipment World?
- Competitive compensation and benefits
- Supportive, team-focused culture
- Opportunities for growth and career development
At Equipment World, We BUILD Careers!
Accommodation is available throughout all stages of the recruitment process – contact us for more details.
Apply today with your resume and join a company that puts customers and employees first!
Job Types: Full-time, Permanent
Pay: From $24.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Experience:
- Sage: 1 year (preferred)
- Customer service: 1 year (required)
- Inside sales: 1 year (required)
Work Location: In person
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