Position Overview:
The City of Prince Albert is seeking to fill the permanent position of Infrastructure Systems Analyst in the Corporate Services Department.
The Infrastructure Systems Analyst is responsible to ensure timely support, monitoring and
maintenance of information technology infrastructure, including networks, servers, email, backup systems and security. The position will maintain and enhance the City of Prince Albert network environment and infrastructure, coordinating regular scheduled and critical maintenance of all network operating system hardware, software and related peripheral equipment in a virtual environment.
Principle Duties & Responsibilities:
1. Key Duties
Acquisition & Development:
Strategy & Planning:
Operational Management:
Acquisition & Development:
- Define and map infrastructure requirements in consultation with decision makers, process
- Ensure robust network operations and network security.
- Participate in an on-call rotation for security managed services and failures.
- Participate in an on-call rotation for EOC activation and emergency system failures.
- Provide support for corporate email systems.
- Research and develop server requirements and recommend physical server procurement.
- Prepare systems documentation and reports as required.
- Develop structured diagrams for the specifications of databases, communication systems,
- Deliver training as required.
Strategy & Planning:
- Responsible for in house and 3rd party IT consulting infrastructure changes and enhancements.
- Support installation, maintenance and configuration of Security Cameras and data collected
- Responsible for drafting policies that govern all system users with respect to technology usage
- Recommend strategies to manage system recovery and disaster recovery scenarios and
- Recommend and enact Group Policy configurations and employee access rights.
- Research and recommend diagnostic tools.
Operational Management:
- Develop operational, installation, and upgrade procedures, to be used by other staff, for
- Create and ensure proper procedures are followed to create and maintain all employee user
- Ensure all infrastructure systems are appropriately maintained and updated.
- Perform network security duties such as managing host security, configuring firewalls,
- Perform monitoring and auditing functions to ensure enterprise security procedures and
- Deploy virtual servers.
- Deploy datacenter hardware, including switches, routers, servers and UPSs.
- Proficient with LAN, WAN, WLAN, and SO-WAN, has a strong understanding of network
- Provide end user support to identify, diagnose and resolve system issues.
Required Qualifications:
- Degree or Diploma in Computer Science or a related field or equivalent experience.
- MCA in Microsoft 365 discipline considered an asset
- MCSA in Microsoft Server 2016 considered an asset
- Network+ Certification recommended
- 5+ years' experience in a related IT field in a corporate environment.
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