Human Resources Assistant - Temporary Full-Time

Human Resources Assistant

Status: Temporary Full-Time (1.0 FTE) - Until January 2, 2026

Reporting To: Manager, HR and Labour Relations

Date Available: Negotiable

Hours of Work: 7.75 hours per day, 38.75 hours per week.

Shift Pattern: Days

Exempt/Non-Exempt: Exempt

Program: Human Resources

Salary Range: $52,000 - $72,000/annum

Closing Date: July 4, 2025

About Us

Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.

We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you!

Position Summary

The Human Resources Assistant works collaboratively with the Mosaic Primary Care Network Human Resources team in accordance with Mosaic's policies and procedures.

The HR Assistant provides a variety of human resources administrative functions including onboarding, recruitment, employee benefits, and maintains all departmental records. The HR Assistant supports the HR team by coordinating priorities and workflow within the organization by delivering diverse administrative tasks. This role also provides HR system support to ensure the accurate, timely and efficient processing of HR procedures.

The HR Assistant demonstrates a high degree of confidentiality and maturity when handling employee and other organizational information.

Key Responsibilities

HR Mailbox Monitoring

• Manage electronic HR communication portal (HR Inbox) as first point of contact by replying to HR related inquiries and redirecting or escalating as appropriate.
• Highlight common questions for ongoing review and enhancement of processes.

HR Administrative Support and Compliance Tracking

• Provide administrative support as it relates to employment letters, correspondences, agenda, templates, memos, and meeting minutes.
• Maintain and update HR and Learning and Development calendar of events and circulate monthly subscriptions to team.
• Update organizational charts according to different audiences and purposes.
• Ensure employee performance reviews, practice permits/certifications and other employment-related documents are maintained and updated accordingly. Send reminder emails and follow up with employees and managers in a timely manner.
• Maintain and update HR templates and documents as required on all drives and platforms. Arrange meetings, including taking and distributing minutes; schedule meetings, connecting with stakeholders, preparing meeting packages; tracking action items, researching and coordinating information for reports and presentations.
• Maintain a positive and professional demeanour and remain diplomatic and tactful at all times, with an understanding of confidentiality in dealing with a variety of issues and stakeholders.
• General office duties as assigned.

Human Resources Information System (HRIS)

• Work collaboratively with the HR Coordinator to ensure the data integrity and accuracy of information within the HRIS.
• Input new employee info and employment changes into HRIS and appropriate backup in employee files.
• Handle administration of security of employee records and appropriate retention records for documents.
• Run reports as requested on an ad-hoc basis.

Benefits Administration

• Enroll new employees and process employee changes on benefit plan administrator portal.
• Maintain accurate employee files and records and ensure alignment with group benefits and HRIS employee data.
• Respond to employee inquiries around group benefits. Liaise with employee and payroll for GRRSP processing.

Recruitment & On-Boarding

• Support the full-cycle recruitment process for hiring managers to post jobs, screen candidates, review job postings, maintain job postings and conduct reference checks in compliance with the Collective Agreement.
• Liaise and inform the Union of recruitment approvals and notices as required.
• Create and extend job offers in accordance with the Collective Agreement and exempt employment policies.
• Administer the onboarding process for new hires and follow-up as necessary.

Other projects as required.

Qualifications & Requirements

Education

• Diploma in Human Resources Management, Business, or related field plus two (2) to three (3) years of experience in a Human Resources role or Certificate in Human Resources Management, Business or related field plus five (5) years' experience in a Human Resources role; CPHR designation is an asset.

Experience

• Experience working in a similar role, healthcare industry is an asset.
• Full-cycle recruitment experience.
• Experience working with HRIS systems, data entry and record keeping.
• Experience working in a unionized workplace with HR preferred.

Knowledge, Skills & Abilities

• Excellent organizational skills including attention to detail.
• Possesses knowledge of provincial employment and privacy legislation.
• Demonstrates ability to build strong working relationships.
• Operates with a sense of urgency, takes initiative and is a self-starter.
• Demonstrates excellent oral and written communication skills.
• Possesses strong organizational and customer services skills to effectively manage multiple priorities.
• Tact and high degree of professionalism, confidentiality, and integrity.
• Proficiency in programs such as Word, Excel, Outlook at an intermediate level, with demonstrated ability to quickly pick up new systems.
• Proficiency in data analysis and reporting at an intermediate level.

Competencies

The Core Competencies listed below are identified by Mosaic leadership and should be demonstrated by all employees across the organization:

Practice Communication Excellence (Communication)

• Plan and deliver oral and written communications respectfully and tactfully to make an impact and persuade an intended audience.

Build Community-Feeling (Teamwork)

• Able to share due credit with coworkers, display enthusiasm, and team spirit and promote a friendly group working environment.

Advocate for Patient/Client (Patient/Client-Centricity)

• Able to demonstrate a high level of patient/client service delivery in a respectful and caring manner.

Understand Values of Change (Adaptability)

• Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things with a positive attitude.

Embrace Culture and Diversity (Cultural Competency)

• Developing positive attitudes towards diverse populations; gaining knowledge of different life practices and world views.

Act with Professionalism (Personal Effectiveness)

• Takes personal responsibility for the quality and timeless or work and achieves results with little oversight.

Position-Specific Competencies

Attention to Detail

• Diligently attends to details and pursues quality in accomplishing tasks.

Technical Orientation

• Ability to accurately and thoroughly utilize office technology and to demonstrate practical knowledge of information management, e-mail management and privacy protection issues.

Critical Thinking

• Ability to look at situations from multiple perspectives. Breaks problems into component parts and organizes in a systematic way. Creates solutions using novel methods and processes. Looks for underlying causes or thinks through the consequences of different courses of action.

Working Conditions

• Occasional evening and weekend hours required.
• Ability to travel on public transportation or valid driver's license with access to own car in good repair is required.

Why Mosaic PCN

We provide a competitive benefits package for eligible employees including: comprehensive health and dental coverage, Health Spending Account (HSA) / Wellness Account (WA), a group RRSP matching program, professional development opportunities, generous vacation and other paid time off, and more!

Conditions of Employment

Successful applicants must provide proof of qualifications and a current police information check (PIC) including vulnerable search at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Mosaic PCN.

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls please.