About the Company
Export Packers Company Limited is a multi-faceted, growth-oriented international food company. Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a global food expert, providing exceptional service and innovative solutions to its industry partners. The company’s success is driven by its dedicated employees' professionalism and entrepreneurial spirit. Our Head office is located in Brampton, Ontario.
Role Summary
The People & Culture (P&C) Coordinator plays a key role in supporting our two Brampton production plants by driving employee engagement, operational efficiency, and compliance. This role is responsible for coordinating recruitment and staffing needs, supporting health & safety initiatives, and partnering with plant leadership to ensure scheduling aligns with operational demands. The P&C Coordinator contributes to the development and rollout of policies and procedures as well as supporting continuous improvement of HR systems and processes. Acting as a trusted on-site resource, this position works closely with employees and managers to foster a positive workplace culture, ensure compliance with legislative requirements, and enable the smooth day-to-day operation of our production teams.
Responsibilities
- Be the trusted, first point of contact and an on-site P&C partner for leaders and hourly teams for queries regarding HR policies and procedures, employee benefits, grievances, etc.
- Maintain accurate HRIS and employee files, protect confidentiality, and turn data (attendance, leaves, overtime) into helpful insights for plant leadership.
- Manage vacation tracking and leaves of absence, and support Payroll with benefits-related inquiries, timesheet verification, and any other processes as needed.
- Partner with the Plant leadership on workforce scheduling, overtime administration, and compliance with Employment Standards and Workers’ Compensation legislation.
- Guide leaders through performance improvement, discipline, and employee development processes in line with company policy and legal compliance.
- Support the development and implementation of performance assessment processes to drive employee growth and accountability.
- Lead workplace investigations at the plants by helping resolve employee relations matters fairly and professionally; ensure actions are well-documented, timely, and compliant.
- Partner with the Health & Safety Specialist to support program implementation, ensure compliance with regulations, maintain incident and safety records, coordinate safety training, and participate in Joint Health & Safety Committee (JHSC) activities.
- Liaise with temporary staffing agencies to manage contingent labour needs at the production plants, including onboarding and tracking agency workers’ hours, performance etc.
- Support the Talent Acquisition Lead by managing on-site recruitment logistics and acting as the local point of contact for plant hiring managers.
- Lead Onboarding and Orientation for a smooth start; oversee new-hire and exit surveys and share insights that improve retention and engagement.
- Support the consistent application of HR policies and procedures, balancing business needs, internal equity, and employment legislation (ESA/OHSA/WSIB).
- Provide additional P&C support as needed to ensure smooth operations across both production sites.
- Other duties as assigned.
Qualifications/Skills
- 2–4 years of HR experience, ideally in a manufacturing or production environment.
- Diploma, Post Graduate Certificate, or Bachelor’s Degree in Human Resources, Business Administration, or a related field.
- Working knowledge of Ontario employment law and HR best practices.
- Strong interpersonal and communication skills with the ability to build trust at all levels.
- Highly organized with excellent attention to detail and time management skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.
- Ability to handle confidential and sensitive information with discretion.
- CHRP designation or working toward it is considered an asset.
- This position is based in a professional office setting within a production facility, with work primarily performed at a desk using a computer, phone, and other standard office equipment, as well as regular visits to the plant floor as needed.
Benefits
- Competitive vacation and Personal day policy
- Employee Discounts on the consumables
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
Export Packers is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with Export Packers in accordance with Federal and provincial laws.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, Export Packers has an Accommodation Policy as part of our hiring process. Should you require accommodation, please advise the People & Culture Department.
Please note: A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process. This will be facilitated by our team, with full details provided during the selection process.
